Rodrigo Sandoval-Almazán

Artificial intelligence is growing exponentially, revolutionizing society, and approaching a virtual point called the “Singularity.” This chapter explores the complex...

Living labs are settings for open innovation that offer a collaborative platform for research, development, and experimentation in real-life contexts. The research question is...

Affective polarization is a phenomenon that has invaded the political arena empowered by social networks. In this chapter, the authors analyze the Capitol riot posts on Twitter....

This research aims to understand the state of the art in Mexico's e-government research field, research trends, empirical research, e-government access, adoption, and...

Social media has transformed election campaigns around the world. While it is difficult to determine to what extent social media influence voters' decisions, there is no...

Political activism is more alive than ever. After the scandal of Facebook and Cambridge Analytica, online social media platforms restricted the distribution of content to privacy...

In this chapter, the authors show two case studies of the use of social media in municipal governments: Lerma, a small municipality with a significant growth, and Metepec, an...

This chapter presented an analysis of the application of lexicon-based political sentiment analysis in social media. The aim is to identify the most frequently used lexicons in...

One of the pillars of connected government is citizen centricity: an approach in which citizen participation is essential. In Mexico, social networks are currently one of the...

One of the pillars of connected government is citizen centricity: an approach in which citizen participation is essential. In Mexico, social networks are currently one of the...

The aim of this article is to understand the way digital government laws are designed through the analysis and comparison of general objectives, governance mechanisms and roles...

The new trend of information technology and communications has been adopted by court systems. A similar path follows other powers in the republics: executive branches with...

Political activism is more alive than ever. After the scandal of Facebook and Cambridge Analytica, online social media platforms restricted the distribution of content to privacy...

The purpose of this chapter is to describe the technological adoption by state governments, based on a longitudinal study of technology in Mexico for which the authors analyzed...

Political messaging is adapting to new digital spaces. However, the power of citizens through the use of this digital spaces is still unknown. Many citizens criticize political...

Social media has transformed election campaigns around the world. While it is difficult to determine to what extent social media influence voters' decisions, there is no...

Most of the research about how state governments use social media focuses on services, comparative perspectives or assessment of e-governments. The authors' focus is on the...

In this chapter, the authors show two case studies of the use of social media in municipal governments: Lerma, a small municipality with a significant growth, and Metepec, an...

The new trend of information technology and communications has been adopted by court systems. A similar path follows other powers in the republics: executive branches with...

Political messaging is adapting to new digital spaces. However, the power of citizens through the use of this digital spaces is still unknown. Many citizens criticize political...

The mobile government has become a reality in a large majority of countries around the world. However, the use of mobile apps (small software programs for use on mobile devices)...

More than other information technology, social media has the potential to improve communication, participation, and collaboration between governments and citizens. The widespread...

The use of information and communication technologies (ICTs) is increasing in legislative bodies around the world. The use of computers, cellular phones, and email by elected...

The objective of this chapter is to provide an example of a user-friendly interface for knowledge management and information retrieval, through the use of virtual assistants in...

Information and communication technologies (ICTs) have the potential to improve the quality of the overall citizen experience when interacting with government, including...

The International Journal of Electronic Government Research (IJEGR) is a peer-reviewed, multi-disciplinary, international journal that publishes high-quality, original research...