Praveen Srivastava

|Praveen Srivastava - Contributing Author|Dr. Praveen Srivastava is an experienced academician with a demonstrated history of working in the education management industry for more than 20 years. He is skilled in Mendeley (Recipient of Mendeley Advisor Certification), MOOC Courses, Customer Relationship Management and ICT. Authored and edited three books and several journal articles. He is also recipient of “Award of Excellence” by IIT Mumbai for being amongst the top performer of the FDP on “Use of ICT in Education for Online and Blended learning” in 2016. In 2018, IIT Mumbai awarded him with the Top Performer badge in two-week Faculty Development Program (FDP 301X) on “Mentoring Educators in Educational Technology”. He was a Mentor in the AICTE FDP (FDP101x and FDP201x) on Pedagogy for Online and Blended Teaching-Learning Process conducted by the IIT Mumbai from August 3, 2017, to September 7, 2017, and from September 14, 2017, to October 12, 2017 respectively.

Publications

Chatbots in Hospitality: Decoding Tourist Behaviour Among Indian and Filipino Travelers
Chatbots in Hospitality: Decoding Tourist Behaviour Among Indian and Filipino Travelers
Praveen Srivastava, Lord Jan Rodiris. © 2025. 32 pages.
The integration of artificial intelligence (AI) into customer service has revolutionized various industries, with the hospitality sector being a significant beneficiary. Among AI...
Industry Experts and Business Consultants' Takes on India's Readiness for Metaverse: A Review of the Retail Industry
Industry Experts and Business Consultants' Takes on India's Readiness for Metaverse: A Review of the Retail Industry
Gautam Shandilya, Praveen Srivastava, Abhisek Jana. © 2024. 16 pages.
Metaverse is a 21st-century, cutting edge technology that evolved as a science fiction in the early 90's in the western world, which captured the imagination of people across...
Past, Present, and Future of Community-Based Tourism: A Perspective Article
Past, Present, and Future of Community-Based Tourism: A Perspective Article
Gautan Shandilya, Praveen Srivastava. © 2024. 10 pages.
Services associated with community based or homestay tourism are revolutionizing the tourism industry and maneuvers the strategy adopted by the tourism operators. This chapter...
Regenerative Tourism at the Culinary Crossroads: Exploring the Impact of Food-Themed Shows on Shaping Destination Perceptions
Regenerative Tourism at the Culinary Crossroads: Exploring the Impact of Food-Themed Shows on Shaping Destination Perceptions
Gautam Shandilya, Praveen Srivastava. © 2024. 17 pages.
The proliferation of food-focused television series within developing countries has garnered substantial attention and popularity. This empirical study endeavours to investigate...
Unveiling the Impact of Perceived Smart Tourism Technology on Tourist Satisfaction
Unveiling the Impact of Perceived Smart Tourism Technology on Tourist Satisfaction
Praveen Srivastava, Gautam Shandilya. © 2024. 24 pages.
This study explores the intricate relationship between perceived smart tourism technology (STT) experiences and tourist satisfaction (TS), recognizing the pivotal role played by...
Pilgrimage Tourism: A Look at Travelers' Opinions
Pilgrimage Tourism: A Look at Travelers' Opinions
Praveen Srivastava, Gautam Shandilya. © 2023. 17 pages.
This manuscript investigates the opinions of travellers in pilgrimage tourism, focusing on the three phases of the pilgrimage journey: pre, in-transit, and post. The study...
An Empirical Investigation of the Motivational Factors Underlying Religious Tourism
An Empirical Investigation of the Motivational Factors Underlying Religious Tourism
Praveen Srivastava. © 2023. 17 pages.
The present study aims to explore the motivational factors that influence pilgrimage tourism and examine the potential moderating role of demographic variables. Pilgrimage...
Tech-Driven Dining: How ICT Innovations Can Help Achieve Sustainable Development Goals
Tech-Driven Dining: How ICT Innovations Can Help Achieve Sustainable Development Goals
Praveen Srivastava. © 2023. 7 pages.
This chapter discusses the incorporation of information and communication technology (ICT) through the utilisation of e-menus and tablets as a viable and environmentally friendly...
Customer Satisfaction and Loyalty for Online Food Service Providers in Jharkhand State: An Empirical Study
Customer Satisfaction and Loyalty for Online Food Service Providers in Jharkhand State: An Empirical Study
Anand Prasad Sinha, Praveen Srivastava, Ashok Kumar Asthana, Sanjiv Kumar Srivastava, Aditi K. Nag. © 2022. 23 pages.
In the food sector, customer have been voting by their feet since ages. However, due to the technological changes clubbed with present COVID-19 pandemic, the trend has changed...