MLA
Penttinen, Esko, Timo Saarinenand Pekka Sinervo. "The Role of E-Services in the Transition from the Product Focus to the Service Focus in the Printing Business: Case Lexmark." IGI Global, 2009. 156-165. Web. 26 Aug. 2024. doi:10.4018/978-1-60566-064-6.ch011
APA
Penttinen, E., Saarinen, T., & Sinervo, P. (2009). The Role of E-Services in the Transition from the Product Focus to the Service Focus in the Printing Business: Case Lexmark (pp. 156-165). doi:10.4018/978-1-60566-064-6.ch011
Chicago
Penttinen, Esko, Timo Saarinenand Pekka Sinervo. "The Role of E-Services in the Transition from the Product Focus to the Service Focus in the Printing Business: Case Lexmark," 156-165 (2009), accessed August 26, 2024. doi:10.4018/978-1-60566-064-6.ch011
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