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What is Travel Agency

Handbook of Research on International Travel Agency and Tour Operation Management
A travel agency is an organisation/ firm that provide travel & tourism related services to the clients.
Published in Chapter:
Building Foundations for Understanding the International Travel Agency and Tour Operation
Mohinder Chand Dhiman (Kurukshetra University, India) and Ravi Bhushan Kumar (Kurukshetra University, India)
DOI: 10.4018/978-1-5225-8434-6.ch001
Abstract
International tourism is a global phenomenon that has experienced rapid growth during the last two decades, particularly in the developed countries of the world. Travel agencies and tour operation have become a pivotal aspect of the tourism industry. To help explain how, where, and why travel agency and tour operation have developed through the ages, its importance and significance in modern society, this chapter defines and builds an understanding. Thus, this chapter helps us understand the scale and extent of the growth in travel agencies and the tour operation business globally. Moreover, the chapter explores the historical perspectives, operational practices, and emerging typology of the travel agency.
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Artificial Intelligence-Supported Travel Agencies: Analysis of ChatGPT Usage and Future Perspectives
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The Role of Public and Private Sector for Sustainable Tourism and Hospitality Business Development in Ethiopia: A Case Study in Addis Ababa
Is a private retailer that provides travel and tourism related services to the public on behalf of suppliers such as activities, airlines, car rentals, cruise lines, hotels, railways, travel insurance, and package tours.
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Role of Social Media in Travel Planning and Tourism Destination Decision Making
An intermediary firm that works on behalf of airline, accommodation, car hire, and cruise ship but can also sell its own holiday destinations
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Internet of Things for Travel Services
Travel agencies are retail businesses that mediate in the sale of the package tours.
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The Role and Future of Metaverse in Travel Agencies
A business that prepares and offers a comprehensive tourism product.
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Adoption of E-Commerce Among Travel Agents in Brunei Darussalam
An agency that offers various travel related goods and services to customers on behalf of suppliers such as airlines, cruise ships, etc.
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