Governmental entities that have successfully incorporated information and communication technology (ICT) into their operations, services, and procedures are called ICT-implemented government organizations.
Published in Chapter:
The Transnational ICT Leadership Assessment Based on the Available Infrastructure in the Governmental Organizations: A Case Study of the Ethiopian Northern Shewa Zone
Nilamadhab Mishra (VIT Bhopal University, India),
Getachew Mekuria Habtemariam (Debre Berhan University, Ethiopia),
Seblewongel Esseynew (Addis Ababa University, Ethiopia),
Rudra Kalyan Nayak (VIT Bhopal University, India),
Ramamani Tripathy (Chitkara University, India), and
Basanta Kumar Padhi (Balasore College of Engineering and Technology, Balasore, India)
Copyright: © 2024
|Pages: 22
DOI: 10.4018/979-8-3693-2857-6.ch017
Abstract
The effectiveness, efficiency, and security of ICT-monitored systems are assessed as part of the Transnational ICT Leadership Assessment, which is based on the infrastructure currently in place in governmental organizations. Tailoring the assessment to each governmental entity's specific context, organizational structure, and goals is essential. Additionally, involving key stakeholders, including ICT professionals, leadership, and end-users, in the assessment process enhances its accuracy and relevance. This study aims to assess the availability of ICT infrastructure and its utilization through transnational ICT leaders in government organizations. The researchers investigated that there is a skill gap (68.89%), a lack of ICT infrastructure (50.925%), and a lack of leadership awareness (71.6%) regarding new trends towards the transnational ICT leaders of the Northern Shewa Administrative Zone. Therefore, this study identifies the challenges of aligning the infrastructure of ICT in governmental organizations for the transnational ICT leaders.