This model implies that long-term changes in one stressor lead to corresponding changes in the strain variables, which in turn impacts the outcome variable. This is, for example, in our case, Employee incivil behavior acts as stressor, which leads to Employee irritation, which will have impact on employee voice behavior.
Published in Chapter:
The Effects of Workplace Incivility on Employee Voice Behavior in EdTech Companies: Implications for HRD Research and Practice
Madhan Kumar (NSB Academy, India), Siddanagouda Policepatil (NSB Academy, India), and Latha Lavanya Balakrishnan (MEASI Institute of Management, India)
Copyright: © 2022
|Pages: 19
DOI: 10.4018/978-1-7998-8904-5.ch010
Abstract
Drawing on stressor-strain outcome (SSO) and conservation of resource (COR) theoretical framework, this study examines employee irritation as a mediator and psychological detachment as the moderator in the relationship between workplace incivility on employee voice behavior. A cross-section design was used, with multi-source data through convenience sampling from 492 EdTech employees and their supervisors. The effect of moderator and mediator is examined by employing the SPSS process macro. Results revealed that the proposed hypothesis was supported. The findings of this study also open up new lines of research in the EdTech industry and provide implications for HRD professionals, practitioners, and scholars.