What is Reflective Observation (RO)

This chapter examines the process that graduate students in a Student Affairs in Higher Education class used to implement real-time polling in group presentations. Students used Poll Everywhere to create their own real-time polls. This process is examined through the lens of Kolb's (1984) Experiential Learning Cycle. The researchers in this study reviewed students' experiences using real-time polling in each of the four stages of the Experiential Learning Cycle (ELC): Concrete Experience (CE), Reflective Observation (RO), Abstract Conceptualization (AC), and Active Experimentation (AE). The chapter also captures the successes and challenges of implementing real-time polling at each stage. The data from this study suggests that students had high levels of success in all four of the ELC stages when implementing real-time polling. The results also identify challenges which were realized during the process and areas of improvement for future consideration.