What is Personalized Learning Experiences

This study explored the experiences of in-service English teachers using ChatGPT, an advanced AI language model, as a professional development tool. Adopting an exploratory case study approach, findings revealed a positive perception of ChatGPT's potential for personalized learning and professional growth. However, challenges related to technical issues, understanding complex queries, and accuracy concerns were identified. Recommendations include structured training for educators and refining AI models to better understand educational contexts. This research contributes to the discourse on AI's role in education and professional development.