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What is User Experience (UX)

Chapter 8

Handbook of Research on Innovative Approaches to Information Technology in Library and Information Science

UX in library services through an LSP refers to patrons' satisfaction and ease of interaction with digital resources. It emphasizes seamless navigation, accessibility, and effective use of the platform, enhancing overall user satisfaction.

Published in Chapter:

Leading the Library Revolution With FOLIO: A Cutting-Edge Open Source Library Service Platform

Subhajit Panda (Chandigarh University, India) and Navkiran Kaur (Punjabi University, India)

Source Title: Handbook of Research on Innovative Approaches to Information Technology in Library and Information Science

DOI: 10.4018/979-8-3693-0807-3.ch008

Abstract

This chapter delves into the evolution of library management systems (LMS) and the emergence of library services platforms (LSP) with a focus on FOLIO, an innovative open-source solution. Beginning with the historical context of open-source software in libraries, it dissects the architectural nuances between monolithic and micro-services systems in LMS development. The discussion shifts to a comprehensive understanding of FOLIO, exploring its installation, specialized apps, and pivotal features. Addressing challenges in FOLIO implementation, the chapter offers practical insights and best practices. It emphasizes enhancing user experience through accessibility and personalized options and elucidates FOLIO's robust security measures and data privacy in the open-source realm. Furthermore, it illuminates the thriving FOLIO community, encouraging active participation and collaboration. The chapter concludes by contemplating FOLIO's transformative impact on the future landscape of library management.