What is Job Aid

Educational institutions are becoming increasingly digital. To keep up with this trend, their employees must develop ICT skills to fully perform their functions in this digital era. However, face-to-face training is very time-consuming and difficult to implement, especially in geographically dispersed organizations. An asynchronous training course based on short videos can be the ideal solution to this problem. In addition, these training videos can also be used as job aids, after the accredited course is over. In this chapter, the author describes the skills that faculty should have in the digital era and how a set of well-designed training videos can be the solution to bring together the advantages of two major areas: training faculty and job aids. A case study in a Portuguese university of health sciences is also presented, where this solution brought several productivity gains.