A set of two or more members who interact dynamically, interdependently, and adaptively toward a common and valued goal. Inherent in this definition is the assumption that at least one of the team members will be technology-based and that this technology is intelligent or autonomous to a sufficient degree for a dynamic interaction with human team member(s).
Published in Chapter:
A Framework for Human-Technology Social Systems: The Role of Inter-Personal Interactions
Monika Lohani (University of Utah, USA), Eric G. Poitras (University of Utah, USA), and Charlene Stokes (The MITRE Corporation, USA)
Copyright: © 2020
|Pages: 29
DOI: 10.4018/978-1-7998-0249-5.ch014
Abstract
Advancements in semi- and fully-autonomous systems have made human-technology interaction a dynamic and social process. In this chapter, the authors highlight the importance of interpersonal interactions between human and technology and how they can be modeled, tracked, and fostered in the context of adaptive instructional systems. They will first introduce a human-technology social systems framework, which integrates individual factors (human and technology), situational factors (e.g., stress), and team interaction-relevant factors (e.g., communication and team cognition) that contribute to various team-related outcomes (e.g., learning and performance). Using examples from interactive virtual agents and educational technology, they discuss attributes of technology that should be considered to optimize joint learning and performance in applied contexts. The proposed framework points to novel research directions and is likely to offer an understanding of mechanisms that could enhance learning opportunities in diverse socioemotional contexts.