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What is Electronic Internal Quality Assurance (eIQA)

Chapter 9
Handbook of Research on Modern Educational Technologies, Applications, and Management
eIQA is an electronic quality assurance system that enables audit and assessment for quality/performance management achievements to meet value-added stakeholders’ needs and expectations. It is a collation of educational inputs/processes/output/outcomes (IPOO) modules inter-linked through the data warehouse (DWH), its data marts using of Business Intelligence (BI) tools for data analytics in assuring educational quality and performance excellence.
Published in Chapter:
Implementation Imperilment and Imperatives of Integrated eIQA of HEI
Teay Shawyun (King Saud University, Saudi Arabia)
Copyright: © 2021 |Pages: 21
DOI: 10.4018/978-1-7998-3476-2.ch009
Abstract
Teay expounded the eIQA as key backbone infrastructure for the HEI's quality and accreditation management for stakeholders at all levels in the institution. The eIQA links the PMS-IMS-QMS trilogy as integrated units of the HEIs' performance management. The eIQA implementation illustrates the case study university's QA management from 2016-2019. The poor 2009-2019 national accreditation performance shows the resistance/rejections mindsets/attitudes of the “complicated, costly ever-changing accreditation business case requirements” and not the eIQA platform per say. It demonstrates mainstream literature on eIQA implementation challenges to include the stakeholders' negative “resistance/rejection” mindsets as key obstacles. Better understanding of the “human” psychological-behavioral-beliefs-attitudinal, personified of self-power clique actions, skills/capacities/capabilities, and structural/managerial elements as key deterrents to eIQA implementation as essential research agenda.
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