Screencasts as Job Aids and the Basis of a Faculty Training Course

Screencasts as Job Aids and the Basis of a Faculty Training Course

Rui Alberto Jesus
DOI: 10.4018/978-1-6684-5914-0.ch015
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Abstract

Educational institutions are becoming increasingly digital. To keep up with this trend, their employees must develop ICT skills to fully perform their functions in this digital era. However, face-to-face training is very time-consuming and difficult to implement, especially in geographically dispersed organizations. An asynchronous training course based on short videos can be the ideal solution to this problem. In addition, these training videos can also be used as job aids, after the accredited course is over. In this chapter, the author describes the skills that faculty should have in the digital era and how a set of well-designed training videos can be the solution to bring together the advantages of two major areas: training faculty and job aids. A case study in a Portuguese university of health sciences is also presented, where this solution brought several productivity gains.
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Background

In this section, the main concepts of this chapter will be addressed, such as screencasts, job aids, and the skills to be developed in a course for training higher education teachers.

Job aids are any type of device or support that helps people do their jobs successfully. Job aids help you avoid errors by giving instructions on the steps to follow to complete a task (Willmore, 2018).

Education Institutions and its Faculty Skills in the Digital Era

In the opinion of the author of this chapter, who has 25 years of teaching experience in higher education, the skills that a professor at this level of education must possess today are the following:

  • 1.

    To be an expert in his/her subject field (which includes keeping up to date with that field).

  • 2.

    Design a good teaching strategy (prepare classes and their didactic materials well), which implies mastering face-to-face, distance and hybrid teaching strategies (which requires also solid ICT skills).

  • 3.

    Teach classes in his/her subject field (helping students, who are apprentices in that area, to model the knowledge and skills of an expert in the field), which implies good communication and interpersonal skills.

  • 4.

    Manage administrative aspects of teaching (e.g. register summaries, control attendance, send notifications to students).

  • 5.

    Assist students, face-to-face and at a distance, if they need to clarify doubts outside of classes (i.e. provide office hours).

  • 6.

    Assess students using: (i) formative assessment (granting students the possibility of confirming their learning at every moment – e.g. with self-assessment quizzes); (ii) summative assessment (ensuring that the learning objectives/skills of the curricular unit have been achieved); and (iii) sustainable assessment (to develop in students the ability to judge their own performance, that is, the quality of their learning). This implies giving good feedback to students.

Herman (2011) adds to the above skills the ability to conduct and publish good research, and to participate in the campus community (contribute to departmental projects and working groups). Not disagreeing with Herman's opinion, the list presented above focuses mainly on the relationship that a teacher has with his/her students, and not on other supplementary tasks.

ICT skills are referred by several authors as a core competence of the 21st century teacher (Fichten et al., 2018; Fransson, Lindberg, & Olofsson, 2018; Kaarakainen, Kivinen, & Vainio, 2018), and there is no doubt that the covid-19 pandemic has revealed that these skills are indeed fundamental, in all teaching contexts.

The last competence on the list above presents sustainable assessment as its main novelty, a concept long defended by David Boud and his colleagues (2016). This type of assessment becomes increasingly relevant due to the greater autonomy that current students have in their own learning.

Perhaps the fourth competence in the above list is the one that is considered to be the least relevant of all. However, teachers can spend long hours of their time performing these more administrative tasks. Therefore, later in this chapter, a case study will be presented that documents the training given to a group of teachers on how to perform these bureaucratic tasks well.

Key Terms in this Chapter

Screencast: Digital recording of computer screen output, including audio voiceover.

Job Aid: Support material that helps people to perform their work functions.

Video Analytics: Any set of metrics related to the audience of a video (total views, unique users, playback completed, etc.).

Asynchronous Learning: Trainees explore the didactic materials on their own time, without the need to be at the same time with the trainer.

Microlearning: Any learning that focuses on just one topic and takes little time to occur.

Synchronous Learning: When trainees learn from the trainer in real time, whether in the same physical instruction environment or not.

Distance Learning: Trainer and trainees do not share the same physical instruction environment; they are apart from each other.

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