In a world grappling with pressing challenges of sustainability, the service sector stands as both a cornerstone of the global economy and a critical frontier for achieving sustainable development. Yet, despite its pivotal role, the sector faces hurdles that impede its progress toward the United Nations Sustainable Development Goals (SDGs). Issues of unequal access to vital services, resource inefficiencies, and the ever-looming peril of the digital divide threaten to cast shadows on the path to a sustainable future. As the need for transformative solutions becomes increasingly urgent, the question arises: how can the service sector harness the power of digital innovation to surmount these challenges and forge a sustainable trajectory?

Sustainable Development Goal Advancement Through Digital Innovation in the Service Sector, is a groundbreaking book that stands as a pioneering solution to the issue of implementing sustainability in the service sector through an intricate exploration of how digital technologies can be wielded as catalysts for achieving SDGs within the service sector. By shedding light on the potential of digital innovation, the book unveils a transformative path toward a more sustainable world.

With unparalleled depth, this book navigates through the intricate relationship between digital innovation and sustainable development, unraveling the tapestry of challenges, opportunities, and tangible strategies that lie ahead. As a guiding light, it illuminates how digital technologies such as the internet of things (IoT), artificial intelligence (AI), and blockchain can revolutionize service delivery, bridge the gap in access, and pave the way for resource-efficient practices. More than a book, this is a complete roadmap for policymakers, academicians, business leaders, and changemakers seeking to harness digital innovation's potential for a service sector that transcends limitations and propels us into a future aligned with the SDGs.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

Artificial Intelligence (AI)
Blockchain Technology
Digital Transformation
Eco-Friendly Practices
Gender Equality
Internet of Things (IoT)
Sustainable Development
Technological Innovation
Urban Planning
Workforce Upskilling

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Editor/Author Biographies

Vipin Nadda is a competent, conscientious and motivated academic professional driven with well organized team spirit and goal oriented approach. Nadda is currently serving as Lecturer and Programme Manager (Postgraduate-tourism & Hospitality) with University of Sunderland in London. A science graduate with MBA (Marketing), MTA (Tourism) and PhD(Tourism Management), Nadda has more than fifteen years of Experience in academics and Industry. Besides this, also published two books and presented papers in various international seminars and Global conferences. Nadda also freelances as ‘Education development consultant’ for University of East London, Glyndwr University,Anglia Ruskin University, Director of studies for PhD with Cardiff Metropolitan University UK, ‘Member of Academic Council’ and Chief Examiner for Confederation of Tourism and Hospitality, London. As an experienced academician, Nadda has been Lecturing a variety of courses ranging from Marketing, HR in ‘Business and Management’ to ‘International Tourism and Hospitality Management’ in the UK as well as overseas.

Pankaj Kr. Tyagi is an accomplished academician, researcher, and consultant. He is presently working as Professor at Chandigarh University, Mohali, India. Dr. Tyagi is an alumnus of Hemwati Nandan Bahuguna Garhwal University (Central University) and Kurukshetra University. He has over 20 years of experience in the industry, teaching, training, consultancy, and expertise in destination management, travel process and disruptive technologies. He has published over 40 research papers in international journals indexed in the quality database and authored/edited 10 books. He is a reviewer for many international tourism, management, and technology journals. disruptive technologies, sustainable development, meaningful tourism, marketing management, community based development, leisure and International tourism.

Rubina Moniz Vieira is a Lecturer of Business and Tourism Management at St. Mary's University and has been lecturing at independent colleges and universities for several years. She has a degree in International Relations from Universidade de Lisboa and a PG Diploma in Written Journalism. Prior to starting a career as a lecturer, Rubina worked as journalist and has written numerous articles about the Tourism and Hospitality industry before completing an MA in Tourism Management at the University of Westminster. She has worked as an associate lecturer for the University of Sunderland and Anglia Ruskin University and completed a PhD on 'Tourism, Diaspora and Mobilities' at Edinburgh Napier University.

Priyanka Tyagi is a Tourism & Hospitality Skill Council (India) Certified Master Trainer & Assessor. She is also associated as Lead Assessor and Trainer with Management & Entrepreneurship and Professional Skill Council (India). She has earned Master of Tourism Administration degree from Hemwati Nandan Bahuguna Garhwal Central University, India, Master of Business Administration Degree from Maharishi Dayanand University, India and M.Phil from Madurai Kamaraj University, India. She has 14 years of experience in the industry, academics & skill-based vocational training. Ms Priyanka has published many research papers in international peer-reviewed journals and edited 4 books. She has expertise in product development, resources management, human resources practice and cultural tourism.

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