To retain the prosperity of the market economy, but on a sustainable basis, it will be necessary to shift from a lifestyle premised on consumption of more and more products, to a lifestyle dedicated instead to the wider provision and use of services. This has been recently argued elsewhere (Tim Jackson's Prosperity Without Growth), but the theory and practice of this new type of economy was only give a very brief and general description. The reason for the lack of details is that practically no one understands or can foresee it. Mr. Koumpis is one of the rare exceptions. ... Each of the chapters of the book deals with a different aspect of service phenomenology and development. This book reconceptualises the entire framework of service design and application. No one in the business of service delivery can afford to ignore what this book presents – let's get down to the challenge that Koumpis sets for us, and begin to produce services that reflect the Knowledge Economy within which we are operating.
– William Sheridan, Knowledge Engineer, Canada
Service Science for Socio-Economical and Information Systems Advancement: Holistic Methodologies provides food for thought and inspires different audiences spanning from the business analyst or key decision maker in an organization operating within a structured corporate environment to the independent free lance IT consultant that needs a companion to formulate questions that are not to be found in any conventional e-service programming manual or reference title.
– Adamantios Koumpis, ALTEC Informaiton & Communication Systems S.A., Greece