The implementation of the United Nations Sustainable Development Goals (SDGs) in the service sector looms as a particularly challenging task. This sector encompasses critical industries including finance, healthcare, education, and hospitality, and it stands at the forefront of achieving these global goals. One significant dilemma the sector faces is the question of how to harness the potential of digital technologies to drive sustainability while also overcoming barriers such as data privacy concerns, the digital divide, and the need for workforce upskilling. Academic scholars, the driving force of progress, seek comprehensive guidance to bridge this gap and enable the service sector to realize its potential in sustainable development.

Implementing Sustainable Development Goals in the Service Sector is a groundbreaking book that academic scholars have been yearning for. It articulates the pressing problem faced by the service sector in aligning with the SDGs while also offering a comprehensive solution. By delving into the intricate relationship between digital technologies and sustainability, this book equips scholars with the insights and strategies they need to drive positive change.

Through its ten meticulously crafted chapters, this book offers a roadmap for academic scholars, policymakers, and practitioners alike. From leveraging digital technologies for sustainable operations to promoting renewable energy and energy efficiency, each chapter provides actionable insights and practical recommendations. Implementing Sustainable Development Goals in the Service Sector is a transformative resource that empowers scholars to shape a more sustainable, equitable future. With this book scholars can become the catalysts for change the world urgently needs, turning academic knowledge into real-world solutions for a brighter tomorrow.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

Data Privacy Concerns
Digital Technologies
Driving Positive Change
Equitable Future
Renewable Energy
Service Sector
Sustainability Barriers
Sustainable Development
Sustainable Development Goals
Workforce Upskilling

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Editor/Author Biographies

Vipin Nadda is a competent, conscientious and motivated academic professional driven with well organized team spirit and goal oriented approach. Nadda is currently serving as Lecturer and Programme Manager (Postgraduate-tourism & Hospitality) with University of Sunderland in London. A science graduate with MBA (Marketing), MTA (Tourism) and PhD(Tourism Management), Nadda has more than fifteen years of Experience in academics and Industry. Besides this, also published two books and presented papers in various international seminars and Global conferences. Nadda also freelances as ‘Education development consultant’ for University of East London, Glyndwr University,Anglia Ruskin University, Director of studies for PhD with Cardiff Metropolitan University UK, ‘Member of Academic Council’ and Chief Examiner for Confederation of Tourism and Hospitality, London. As an experienced academician, Nadda has been Lecturing a variety of courses ranging from Marketing, HR in ‘Business and Management’ to ‘International Tourism and Hospitality Management’ in the UK as well as overseas.

Pankaj Kr. Tyagi is an accomplished academician, researcher, and consultant. He is presently working as Professor at Chandigarh University, Mohali, India. Dr. Tyagi is an alumnus of Hemwati Nandan Bahuguna Garhwal University (Central University) and Kurukshetra University. He has over 20 years of experience in the industry, teaching, training, consultancy, and expertise in destination management, travel process and disruptive technologies. He has published over 40 research papers in international journals indexed in the quality database and authored/edited 10 books. He is a reviewer for many international tourism, management, and technology journals. disruptive technologies, sustainable development, meaningful tourism, marketing management, community based development, leisure and International tourism.

Rubina Moniz Vieira is a Lecturer of Business and Tourism Management at St. Mary's University and has been lecturing at independent colleges and universities for several years. She has a degree in International Relations from Universidade de Lisboa and a PG Diploma in Written Journalism. Prior to starting a career as a lecturer, Rubina worked as journalist and has written numerous articles about the Tourism and Hospitality industry before completing an MA in Tourism Management at the University of Westminster. She has worked as an associate lecturer for the University of Sunderland and Anglia Ruskin University and completed a PhD on 'Tourism, Diaspora and Mobilities' at Edinburgh Napier University.

Priyanka Tyagi is a Tourism & Hospitality Skill Council (India) Certified Master Trainer & Assessor. She is also associated as Lead Assessor and Trainer with Management & Entrepreneurship and Professional Skill Council (India). She has earned Master of Tourism Administration degree from Hemwati Nandan Bahuguna Garhwal Central University, India, Master of Business Administration Degree from Maharishi Dayanand University, India and M.Phil from Madurai Kamaraj University, India. She has 14 years of experience in the industry, academics & skill-based vocational training. Ms Priyanka has published many research papers in international peer-reviewed journals and edited 4 books. She has expertise in product development, resources management, human resources practice and cultural tourism.

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