Knowledge Transfer from International Consultants to Local Partners: An Empirical Study of Metro Construction Projects in Vietnam

Knowledge Transfer from International Consultants to Local Partners: An Empirical Study of Metro Construction Projects in Vietnam

Son Ngoc Nguyen, Nazrul Islam
Copyright: © 2018 |Pages: 15
DOI: 10.4018/IJKM.2018040105
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Abstract

Inspired by the fact that local partners acquire substantial knowledge from foreign consultants, an empirical study has been conducted on four metro construction projects in Vietnam to assess the knowledge transfer in practice. The process and results have been recorded in this article. A two-stage model has been developed and tested by using data obtained from 130 respondents. The first stage demonstrates that there are at least six factors affecting the knowledge transfer from foreign consultants to local partners. The second stage shows that acquired knowledge helps to improve the performance of the local partners. In addition to well-known determinants such as the transferor's willingness, capacity to transfer, the learner's intent and capability to learn, the results of the study provide the evidence to confirm the important roles of knowledge-related factors and environment-related factors. Furthermore, this study enriches the literature on knowledge transfer by adding a look into a specific context of consulting services.
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Literature Review

In the last three decades, knowledge management (KM) has drawn much attention from academics and business societies. Research on this field covers a wide range of topics, from fundamental concepts, theories, technologies, applications to social issues, managerial impacts and emerging trends. A variety of techniques, methodologies, and measurement tools have been developed, allowing researchers to develop, deliver and evaluate the effectiveness of several areas of knowledge management (Jennex, M.E, 2007).

KT is a big KM research discipline and much research has been done in this area. William, King defined that “knowledge transfer is used in a generic sense to include any exchange of knowledge between or among individuals, teams, groups, or organizations, whether intended or unintended.” (Jennex, 2007, p. 123). Islam, N. (2006) praised the role of the knowledge transfer as the key to wealth generation and growth in 21st century. Policy makers and researchers often focus on the ease and effect of the transference. Pieng, Tong and Koh (2003) confirmed that in order to have successful KT, the transferors are required to be willing and capable to transfer the knowledge. Several transferee-focused researchers found that recipients’ willingness and capability to acquire knowledge are indispensable for the fruitfulness of the transfer (Cohen and Levinthal, 1990; Tsai, 2001; Chang, Gong and Peng, 2012). Other researchers placed the transferor and transferee in a symmetrical relationship and concluded that factors relating to them both affect the knowledge transfer (Pieng, Tong and Koh, 2003; Anh, Baughn, Hang and Neupert, 2006).

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