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Top1. Introduction
Employees who go the extra mile and engage in Organisation Citizenship Behaviour, greatly benefit the business organizations (Hemaloshinee & Nomahaza, 2017; Muller & Weigl, 2017). Organization Citizenship Behavior (OCB) is a behavior that indicates the employee's high involvement in organization processes, which enhances the effectiveness of their output (Mackenzie et.al., 2018; Ocampo et.al, 2017; Organ, Podsakoff & Mackenzie, 2018). Examples of OCB can be seen by helping behavior towards co-workers, following rules, low absenteeism, not complaining about the organization systems, to name a few. OCB is called a discretionary behavior because it is not an obligation for the employee; it is not directly compensated by the employer and depends on the employee's inclination. However, organizations can motivate employees to exhibit OCB by designing systems/ processes that benefit employees to reciprocate by good behavior. If the organization is doing good for its employees, there is a reciprocal exchange (Bhattacharya, S., Trehan. & Kaur, 2018) by which the employee feels a need to compensate; thus, he/she engages in OCB. Organizations can hire managers with a suitable personality type that exhibit such good behavior, which benefits the organization's performance (Heimann et.al.,2020). Personality traits are significant predictors of Job performance (Dhani & Sharma, 2018). In comparison, personality traits are relatively more important predictors of motivational performance like OCB (Cortina & Luchman, 2013) than job-specific performance. OCB may be directed towards individual members of the organization and promote social relations (William & Anderson, 1991) or directed towards the overall benefit of the organization (Organ et. al). OCB may also be focused on bringing about improvement and changes in the organization system (Tammy & Allen,2006). Thus, OCB may be directed towards individuals, organizations, or change-related behavior, but it directly or indirectly enhances the organization's performance. Personality factors are important traits to study the difference in individuals and their behavior as not everyone will exhibit OCB (Dilchert,2019), unlike task performance which is mandatory and structured (Cortina & Luchman,2013). It is important to consider the personality traits of individuals while hiring so that we can hire the ideal recruits (Gebreiter, F., 2019). Organizations can design a DSS system in which the personality data of every employee can be used as inputs for taking crucial human resource decisions (Biblic E, 2020).