Attitudes and Work Environment Factors Influencing the Information Technology Professionals’ Work Behaviors

Literature Review

Employees respond to the social cues that they receive from their employer’s behaviors, as well as their own behaviors. Applying Salancik and Pfeffer’s (1978) social information processing theory, employees then modify their beliefs of perceived obligations owed to and from their employer. Herriot and Pemberton (1997) parallel this view and propose that psychological contract development is a social process and beliefs of the contract originate from each party through direct or indirect communication. Therefore, when an individual receives social information, it may engender consequences about perceptions of their job, their organization, and, more importantly, their individual attitudes and behaviors (Morrison, 1994).