Swati Shah

Swati Shah is a Ph.D in Tourism with specialization in the area of customer satisfaction, employee satisfaction in the service Industry. She holds experience of approximately 10 years in academics. In her academic career, she has worked with reputed institutions like Amity University, Noida, Kalindi College Delhi University, CVS Delhi University and Kumaun University Nainital. She has been actively involved with students from teaching, training, placements and designing of the course curriculum. In her academic career she has also participated in research workshops, seminar and conferences. Some of her research work is published in journals of international repute.

Publications

Rural Tourism and Supply Chain: Features and Components and the Contribution Towards Sustainable Development Goals in the Indian Context
Swati Shah, Devendra Krishana Bhatt, Ashok Kumar. © 2024. 15 pages.
Rural tourism, increasingly recognized as a driver of economic growth in rural areas, acts as a catalyst for local development and sustainability. The purpose of this study is to...
COVID-19, Religious Events, and Indian Tourism Recovery: Prospects and Paradoxes
Priyakrushna Mohanty, Swati Shah, Rashmiranjan Choudhury. © 2023. 13 pages.
The chapter delves into three objectives. Firstly, the chapter aims to find out the intersectionalities of religious events and the Indian tourism industry. For the second...