Maria de Lurdes Calisto

Maria de Lurdes Calisto holds a PhD in Management, awarded in 2014 by the University of Évora. Currently she holds a position as assistant professor at Estoril Higher Institute for Tourism and Hotel Studies. She is a researcher (integrated) at CiTUR - Center for Applied Research in Tourism (centre accredited by FCT, the Portuguese National Funding Agency for Science, Research and Technology) and a researcher (collaborator) at CEFAGE - Center for Studies and Advanced Training in Management and Economics of the University of Évora (centre accredited by FCT). She has experience as a principal investigator, co-PI, and member of research teams in several competitive research projects. She supervises doctoral thesis and several master's dissertations. She develops research in the area of Business and Management. Her research interests are business strategy, strategic marketing, innovation in services, entrepreneurship, intrapreneurial behaviour and corporate entrepreneurship, particularly in the context of service companies. She has several publications with global book editors and indexed journals and is frequently invited as a reviewer for Q1 journals and as an invited lecturer with Portuguese and foreign universities.

Publications

Macro-Environmental Dynamics Shaping Tourism and Hospitality
Macro-Environmental Dynamics Shaping Tourism and Hospitality
Ana Teresa Machado, Filipe Segurado Severino, Teresa Costa, Zelia Raposo Santos, Maria de Lurdes Calisto. © 2024. 40 pages.
This study delves into the multifaceted macro-environmental factors shaping the tourism sector, encompassing economic, political, socio-cultural, technological, and...
Exploring Future Scenarios in Tourism: Climate and Digital Transformation
Exploring Future Scenarios in Tourism: Climate and Digital Transformation
João Ferreira do Rosário, Ana Teresa Machado, Miguel Belo, Filipe Segurado Severino, Célia M.Q. Ramos, Maria de Lurdes Calisto, Teresa Costa. © 2024. 26 pages.
Recognizing the substantial impact of external environmental factors on the tourism industry, obtaining insights into potential scenarios that the sector may encounter in the...
Importance-Performance Analysis of Tourism Destination Attractiveness: Technology and Other Influencing Factors
Importance-Performance Analysis of Tourism Destination Attractiveness: Technology and Other Influencing Factors
João Ferreira do Rosário, Maria de Lurdes Calisto, Ana Teresa Machado, Nuno Gustavo. © 2022. 24 pages.
This chapter presents an importance-performance analysis to evaluate the ability of a destination's attributes to attract tourists through tourism stakeholder perceptions. In...
COVID-19 and the Resilience of Tourism Businesses in Portugal
COVID-19 and the Resilience of Tourism Businesses in Portugal
Teresa Gomes da Costa, Maria de Lurdes Calisto, Jorge Umbelino. © 2021. 15 pages.
The pandemic of SARS-COV-2 has significantly affected tourism, and many tourism companies have seen their revenue significantly reduced. Thus, the question arises: 'How...
Safety and Security Perception as Strategic Issues for Hospitality Companies
Safety and Security Perception as Strategic Issues for Hospitality Companies
Susana Cró, Maria de Lurdes Calisto, António Miguel Martins, José Manuel Simões. © 2020. 16 pages.
Safety, tranquility, and peace are a necessary condition for prosperous tourism, and security has been identified as one of the five global forces that will drive the tourism...
Smart Citizens, Wise Decisions: Sustainability-Driven Tourism Entrepreneurs
Smart Citizens, Wise Decisions: Sustainability-Driven Tourism Entrepreneurs
Maria de Lurdes Calisto, Ana Gonçalves. © 2019. 24 pages.
This chapter takes as its research starting point a critical and convergent review and reexamination of existing theory and knowledge about entrepreneurship and sustainability....
Smart Citizens, Wise Decisions: Sustainability-Driven Tourism Entrepreneurs
Smart Citizens, Wise Decisions: Sustainability-Driven Tourism Entrepreneurs
Maria de Lurdes Calisto, Ana Gonçalves. © 2017. 24 pages.
This chapter takes as its research starting point a critical and convergent review and reexamination of existing theory and knowledge about entrepreneurship and sustainability....
Managing Intrapreneurial Employees in Internationalized Services: Challenges and Opportunities
Managing Intrapreneurial Employees in Internationalized Services: Challenges and Opportunities
Maria de Lurdes Calisto. © 2016. 17 pages.
One of the most relevant sources of innovation for services is related to bottom-up informal processes that might originate anywhere in the organization, resulting from the...
Innovation in Experiential Services: Trends and Challenges
Innovation in Experiential Services: Trends and Challenges
Victor Alves Afonso, Maria de Lurdes Calisto. © 2015. 12 pages.
Experiential services are growing within the service economy. In these companies, the focus is on the experience of the customer, rather than just the functional benefits...
Managing Intrapreneurial Employees in Internationalized Services: Challenges and Opportunities
Managing Intrapreneurial Employees in Internationalized Services: Challenges and Opportunities
Maria de Lurdes Calisto. © 2015. 17 pages.
One of the most relevant sources of innovation for services is related to bottom-up informal processes that might originate anywhere in the organization, resulting from the...