Frederic Adam

SMEs operating in high-tech sectors are typically reliant on specialist knowledge to help them build the right product with the objective of meeting customer needs. The nature of...

Forty years after Gorry and Scott Morton’s seminal paper on DSS, supporting decisions in organisation is still a critical objective. Given the elapsed time since DSSs were first...

In the current climate, preparing for change is an issue for companies large and small. However, there remains a dearth of empirical evidence that highlight how software Small to...

Undoubtedly, customers play an integral role in the Knowledge Management (KM) approach of small to medium sized software enterprises (SMEs); in fact in the role of customer...

Undoubtedly, customers play an integral role in the Knowledge Management (KM) approach of small to medium sized software enterprises (SMEs); in fact in the role of customer...

In the current climate, preparing for change is an issue for companies large and small. However, there remains a dearth of empirical evidence that highlight how software Small to...

Forty years after Gorry and Scott Morton’s seminal paper on DSS, supporting decisions in organisation is still a critical objective. Given the elapsed time since DSSs were first...

The need for reforming public healthcare towards greater efficiency and measurable returns on investment has been felt by governments in many countries. In Ireland, this led to...

In this article, a newspaper company which has implemented a computerised editorial system is studied in an attempt to understand the impact that groupware systems can have on...

After more than 30 years of research on how the work of managers can be supported by computers, the observation that developing computer systems that are truly useful for top...

As effective organizational decision making is a major factor in a company's success, a comprehensive account of current available research on the core concepts of the...

The need for reforming public healthcare towards greater efficiency and measurable returns on investment has been felt by governments in many countries. In Ireland, this led to...

In this article, a newspaper company which has implemented a computerised editorial system is studied in an attempt to understand the impact that groupware systems can have on...

Many researchers have noted the high levels of abstraction required by the representation and conceptualisation of organisational decisions when these involve more than just...

Herbert Simon is unique in our discipline in terms of the far-reaching impact which his work has had on management and the understanding of managerial decision making, especially...

Network analysis, a body of research that concentrates on the social networks that connect actors in society, has been found to have many applications in areas where researchers...

The provision of timely, accurate, relevant, and concise information for managerial decision making has traditionally represented a challenge to information systems designers....

After more than 30 years of research on how the work of managers can be supported by computers, the observation that developing computer systems that are truly useful for top...

The concept of Decision Support System (DSS), which was first coined by Gorry and Scott Morton (1971), was proposed in an attempt to focus the attention of IS researchers and...

The last 15 years have seen the emergence on the software market of a category of software called Enterprise Resource Planning systems or ERP, which has become the focus of both...

The paper explores the recursive elements of the market for enterprise systems by examining the evolution of the sales discourse from vendors of enterprise applications....

The Enterprise Resource Planning Decade: Lessons Learned and Issues for the Future presents a collection of chapters written by various experts that share a interest in the ERP...

This introduction chapter briefly retraces the emergence of the concept of enterprise-wide system and provides a complete overview of the definitions that have been proposed for...

This case illustrates the importance of a reliable information systems infrastructure in supporting the operations and the development of modern businesses. A longitudinal...

This chapter reflects on the nature of managerial decision making in the case of ERP projects. It draws on the increasing volume of organisational ERP literature now being...

The ERP software market has been growing at a very fast pace over recent years and has been predicted to keep growing rapidly in the long term. However, there is now clear...

Over the last 30 years, the enterprise-wide systems movement has been gathering momentum and has now reached a global dimension, with companies across the world and, more...

Data Warehousing was the ‘hot topic’ of the early-to-mid 1990’s but it became unfashionable through the mid-to-late 1990s with the widespread implementation of ERP systems....

This chapter proposes to reframe current research on decision making process in the area of ERP selection and implementation and to study ERP communities, defined here as triadic...

In this chapter we use the concept of discourse to provide an insight into the current structure of the ERP market, from the perspective of an organisation adopting ERP. We...

Many readers of this book may come to the conclusion that the collection of chapters presented here yields more questions than answers. This may well be true, but it is more a...

In this chapter we begin by featuring the main characteristics of the human decision process. Then, from these traits, we separate the decision process between diagnosis and...

Based on the Rockart’s critical success factor (CSF) approach, this chapter puts forward a practical method to guide the development of executive information systems (EIS) in...

Highlighted in this chapter is the fact that the majority of organizations face the enormous challenge of supporting their employees’ thirst for expanding their skill base....

In order to determine the extent to which IS managers and other managers are treating disaster recovery planning as a serious issue, an empirical study was carried out which...

Teleworking has been used since the early 1970s in some countries, but it is still relatively underdeveloped in Ireland. This study sought to establish why this is and...