Development and Implementation of an IoT Platform to Enable Smart Maintenance: Case Study From an Italian Manufacturing Company

Marco Venuta (University of Bergamo, Italy), Fabiana Pirola (University of Bergamo, Italy), Michela Zambetti (University of Bergamo, Italy), Giuditta Pezzotta (University of Bergamo, Italy), Sergio Cavalieri (University of Bergamo, Italy), Piergiorgio Grasseni (Smigroup, Italy), Marco Ferrari (Smigroup, Italy), and Stefano Salvi (Smigroup, Italy)
Copyright: © 2022 |Pages: 394
EISBN13: 9781668444030|DOI: 10.4018/978-1-7998-7943-5.ch015
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Abstract

IoT solutions represent one of the most powerful approaches towards asset and maintenance management supporting a multi-user environment that can be adopted to monitor machine and guide decision-making at different levels. Several studies discussed the benefits that may be achieved, but few studies discussed how to implement such a complex process that should consider a systematic approach in the development of the infrastructure, platform content, analytics, and internal processes reengineering. To this purpose, the presented chapter describes an IoT platform implementation in a manufacturing company. Specifically, the case study illustrates the steps that have been followed to develop and implement the IoT solution, namely (1) definition of the platform desired functionalities; (2) reengineering of the business processes affected by the platform; (3) development of the proof of concept of the platform dashboards, also considering the data to be sent to the platform; and (4) the implementation of the IoT platform with the connection of customer machines.
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