Journal Contents: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET)

Anna M. Segooa (Tshwane University of Technology, South Africa), Billy M. Kalema (University of Mpumalanga, South Africa)

Jon A. Chilingerian (Heller School for Social Policy and Management, USA), Mitchell P. V. Glavin (Meehan School of Business, Stonehill College, USA)

Shamima Raihan Manzoor (Multimedia University, Malaysia), Siong Choy Chong (Taylor's University, Malaysia), Abdullah Al-Mahmud (University of Liberal Arts, Bangladesh), Arnifa Asmawi (Multimedia University, Malaysia)

Arezki Fekik (Akli Mohand Oulhadj University, Bouira, Algeria), Mohamed Lamine Hamida (University of Tizi Ouzou, Algeria), Dyhia Kais (University of Tizi Ouzou, Algeria), Hocine Khati (University of Tizi Ouzou, Algeria), Amar Bousbaine (University of Derby, UK), Hakim Denoun (University of Tizi Ouzou, Algeria)

Aigerim Burakhanova (Narxoz University, Kazakhstan), Gulshat Baizhaxynova (Almaty Management University, Kazakhstan), Aizhan Duisebayeva (Narxoz University, Kazakhstan), Maira Davletova (Turan University, Kazakhstan), Botagoz Nurakhova (Narxoz University, Kazakhstan)

Ahmed Farouk Radwan (University of Sharjah, UAE), Thouraya Snoussi (University of Sharjah, UAE), Sheren Ali Mousa (Helwan University, Egypt), Mohamed Abdulzaher (University of Sharjah, UAE)

Abdelfatah Arman (American University of Ras Al Khaimah, Ras Al Khaimah, UAE)

S. Nivetha (Department of Computer Science, Periyar University, Salem, India), H. Hannah Inbarani (Department of Computer Science, Periyar University, Salem, India)

Yunfeng Zhang (College of Electrical Engineering and Automation, Jiangxi University of Science and Technology, China), Peng Chen (College of Electrical Engineering and Automation, Jiangxi University of Science and Technology, China), Jianhong Wang (Dipartimento di Elettronica, Informazione Politecnico di Milano, Italy), Ahmad Taher Azar (College of Computer and Information Sciences, Prince Sultan University, Riyadh, Saudi Arabia & Faculty of Computers and Artificial Intelligence, Benha University, Benha, Egypt), Ibraheem Kasim Ibraheem (Computer Engineering Techniques Department, Al-Mustaqbal University College, Hilla, Iraq), Nashwa Ahmad Kamal (Faculty of Engineering, Cairo University, Giza, Egypt), Farah Ayad Abdulmajeed (Aeronautical Department, College of Technical Engineering, Alfarahidi University, Iraq)

Martin Sonntag (Jade University of Applied Sciences, Germany), Jens Mehmann (Jade University of Applied Sciences, Germany), Frank Teuteberg (Osnabrück University, Germany)

Khalaf Al-Tarawneh (Mutah University, Jordan)

Tracy Mantos (Cebu Technological University, Philippines), Honey Lou Layon (Cebu Technological University, Philippines), Nikkithea Beduya (Cebu Technological University, Philippines), Iris Gulbe (Cebu Technological University, Philippines), Hannibal Layon (Cebu Technological University, Philippines), Ledesma Romagos Layon (Cebu Technological University, Philippines), Lanndon Ocampo (Cebu Technological University, Philippines)

Mohammed Yasin Ghadi (Hamdan Bin Mohammed Smart University, UAE & Mu'tah University, Jordan), Ali M. AlGhazo (Hamdan Bin Mohammed Smart University, UAE), Ahmed Al-Nakeeb (Hamdan Bin Mohammed Smart University, UAE), Tahir Masood Qureshi (Hamdan Bin Mohammed Smart University, UAE), Omyma Ismail Shehata (Hamdan Bin Mohammed Smart University, UAE), Omar Y. Ghadi (California Miramar University, USA)

Jianhong Wang (School of Engineering and Sciences, Tecnologico de Monterrey, Mexico), Yunfeng Zhang (College of Electrical Engineering and Automation, Jiangxi University of Science and Technology, China), Ricardo A. Ramirez-Mendoza (School of Engineering and Sciences, Tecnologico de Monterrey, Mexico), Ahmad Taher Azar (College of Computer and Information Sciences, Prince Sultan University, Saudi Arabia & Faculty of Computers and Artificial Intelligence, Benha University, Benha 13518, Egypt), Ibraheem Kasim Ibraheem (Computer Engineering Techniques Department, Al-Mustaqbal University College, Iraq), Nashwa Ahmad Kamal (Faculty of Engineering, Cairo University, Egypt), Farah Ayad Abdulmajeed (College of Technical Engineering, Alfarahidi University, Iraq)

Youngkeun Choi (Sangmyung University, South Korea)

Reem Almarzoqi (Independent Researcher, Saudi Arabia), Mohamad Albakjaji (Prince Sultan University, Saudi Arabia)

Cristian Mera Macías (Universidad Laica Eloy Alfaro de Manabí, Ecuador), Igor Aguilar-Alonso (Universidad Nacional Mayor de San Marcos, Peru)

Xuan Lan Pham (School of Management, University of Economics Ho Chi Minh City, Vietnam), Phuong Minh Binh Nguyen (University of Economics Ho Chi Minh City, Vietnam), Giang Nu To Truong (School of Management, University of Economics Ho Chi Minh City, Vietnam)

Sabrina Mohand Saidi (L2CSP Laboratory, Algeria), Rabah Mellah (L2CSP Laboratory, Algeria), Arezki Fekik (Akli Mohand Oulhadj University, Bouira, Algeria & Electrical Engineering Advanced Technology Laboratory (LATAGE), Mouloud Mammeri University, Tizi-Ouzou, Algeria & Automated Systems and Soft Computing Lab (ASSCL), Riyadh, Saudi Arabia), Ahmad Taher Azar (College of Computer and Information Sciences, Prince Sultan University, Riyadh 11586, Saudi Arabia & Faculty of Computers and Artificial Intelligence, Benha University, Benha 13518, Egypt)

Debesh Mishra (SAGE University, Bhopal, India), Suchismita Satapathy (KIIT University (Deemed), Bhubaneswar, India), V. K. Jain (SAGE University, Bhopal, India)

Nouha Rida (Mohammadia School of Engineers, Morocco), Abderrahim Hasbi (Mohammadia School of Engineers, Morocco)

Pratap Chandra Mandal (Indian Institute of Management, Shillong, India)

Muhammad Hoque (Management College of Southern Africa, South Africa), Noxolo Tshutsha (Sefako Makgatho Health Sciences University, South Africa)

Tareck Alsamara (Prince Sultan University, Saudi Arabia), Hussein Ali Dbouk (Lebanese University, Lebanon), Ghazi Farouk (Annaba Badji Mokhtar University, Algeria)

Malik Khlaif Gharaibeh (Ajloun National University, Jordan), Natheer Khlaif Gharaibeh (Taibah University, Saudi Arabia)

Amandeep Dhaliwal (Manav Rachna International Institute of Research and Studies, India)

Oscar Barros (University of Chile, Chile)

Vasco Ribeiro Santos (ISLA Santarém, Portugal & CiTUR, Portugal), Tiago Ferreira Vitorino (ISLA Santarém, Portugal), Álvaro Lopes Dias (Universidade Lusófona de Humanidades e Tecnologias, Portugal), Domingos Martinho (ISLA Santarém, Portugal), Bruno Barbosa Sousa (Polytechinc Institude of Cávado and Ave, Portugal & CiTUR, Portugal)

Pham Phuong Nam (Vietnam National University of Agriculture, Vietnam)

Haitham M. Alzoubi (Skyline University College, UAE), Hamzah Elrehail (Abu Dhabi School of Management, UAE), Jalal Rajeh Hanaysha (School of Business, Skyline University College, UAE), Anwar Al-Gasaymeh (Applied Science Private University, Jordan), Raid Al-Adaileh (Skyline University College, UAE)

Meennapa Rukhiran (Rajamangala University of Technology Tawan-ok, Thailand), Somchai Buaroong (Rangsit University, Thailand), Paniti Netinant (Rangsit University, Thailand)

Florian Johannsen (University of Applied Sciences Schmalkalden, Germany), Gregor Zellner (University of Applied Sciences Regensburg, Germany), Philipp Griesberger (University of Regensburg, Germany)

Masud Ibrahim (Akenten Appiah-Menka University of Skills Training and Entrepreneurial Development, Ghana), Kong Yusheng (Jiangsu University, China), Diyawu Rahman Adam (Kaposvár University, Hungary)

Irina Bocharova (Orel State Agrarian University Named After N.V. Parakhin, Russia), Alexander Rymanov (The Russian Presidential Academy of National Economy and Public Administration, Russia)

Vasco Ribeiro Santos (ISLA Santarém, Portugal & CiTUR, Portugal), Tiago Ferreira Vitorino (ISLA Santarém, Portugal), Alvaro Dias (Universidade Lusófona de Humanidades e Tecnologias, Portugal & ISCTE, Instituto Universitário de Lisboa, Portugal), Bruno Barbosa Sousa (Polytechinc Institude of Cávado and Ave, Portugal & CiTUR, Portugal)

Akon O. Ekpezu (University of Ghana, Ghana), Ferdinand Katsriku (University of Ghana, Ghana), Winfred Yaokumah (University of Ghana, Ghana), Isaac Wiafe (University of Ghana, Ghana)

Álvaro Lopes Dias (Universidade Lusófona, Portugal, & ISCTE-IUL, Portugal), Leandro Pereira (Lisbon University Institute, Portugal & Winning Lab, Portugal), Renato Lopes Costa (ISCTE, Lisbon University Institute, Portugal)

Brahami Menaouer (National Polytechnic School of Oran, Algeria), Abdeldjouad Fatma Zahra (National Polytechnic School of Oran, Algeria), Sabri Mohammed (National Polytechnic School of Oran, Algeria)

Shamsuddin Ahmed (Department of Industrial Engineering, Islamic University of Madinah, Saudi Arabia), Rayan H. Alsisi (Islamic University of Madinah, Saudi Arabia)

Álvaro Lopes Dias (Instituto Superior de Gestão, Portugal), Marta Figueiredo Marques Gomes (Instituto Superior de Gestão, Portugal), Leandro Pereira (ISCTE, Lisbon University Institute, Portugal), Renato L. Costa (ISCTE, Lisbon University Institute, Portugal)

David H. McElreath (University of Mississippi, USA), Sherri DioGuardi (University of Central Missouri, USA), Daniel Adrian Doss (University of Tennessee, USA)

Zlatan Meskic (Prince Sultan University, Saudi Arabia), Mohamad Albakjaji (Prince Sultan University, Saudi Arabia), Enis Omerovic (Prince Sultan University, Saudi Arabia), Hussein Alhussein (Prince Sultan University, Saudi Arabia)

Awadh M. Alkarbi (Abu Dhabi University, UAE), Mian M. Ajmal (Abu Dhabi University, UAE), Anas A. Salameh (Prince Sattam Bin Abdulaziz University, Saudi Arabia)

Jumana Waleed (Department of Computer Science, College of Science, University of Diyala, Iraq), Ahmad Taher Azar (College of Computer and Information Sciences, Prince Sultan University, Riyadh, Saudi Arabia & Faculty of Computers and Artificial Intelligence, Benha University, Benha, Egypt), Saad Albawi (College of Engineering, University of Diyala, Iraq), Waleed Khaild Al-Azzawi (Department of Medical Instruments Engineering Techniques, Al-Farahidi University, Baghdad, Iraq), Ibraheem Kasim Ibraheem (Computer Engineering Techniques Department, Al-Mustaqbal University College, Hilla, Iraq), Ahmed Alkhayyat (Department of Computer Technical Engineering, College of Technical Engineering, The Islamic University, Najaf, Iraq), Ibrahim A. Hameed (Department of ICT and Natural Sciences, Norwegian University of Science and Technology, Alesund, Norway), Nashwa Ahmad Kamal (Faculty of Engineering, Cairo University, Giza, Egypt)

Quan Minh Vu (Nanhua University, Taiwan), Ying Kai Liao (Nanhua University, Taiwan), Yen Thi (Nanhua University, Taiwan), Giang Nu To Truong (University of Economics, Ho Chi Minh City, Vietnam), Phuong Minh Binh Nguyen (University of Economics, Ho Chi Minh City, Vietnam), Wann-Yih Wu (Nanhua University, Taiwan)

Ruchika Sachdeva (Sacred Heart University, USA)

Yusuff Jelili Amuda (Prince Sultan University Saudi Arabia, Saudi Arabia)

Kerem Akkaya (Fibabanka, Turkey), Tolga Ovatman (Istanbul Technical University, Turkey)

Oscar Barros (University of Chile, Santiago, Chile), Ismael Aguilera (University of Chile and Health Ministry, Santiago, Chile)

Khai Loon Lee (Universiti Malaysia Pahang, Malaysia), Afiq Muqri Bin Shaharud-din (Universiti Malaysia Pahang, Malaysia)

Viju Mathew (University of Technology and Applied Sciences, CAS Salalah, Oman)

Shafiqul Hassan (Prince Sultan University, Saudi Arabia), Mohsin Dhali (Prince Sultan University, Saudi Arabia), Saghir Munir Mehar (Northeastern University, USA), Fazluz Zaman (Central Queensland University, Australia)

Alvaro Lopes Dias (TRIE/ECEO, Universidade Lusófona, Portugal and ISCTE, Lisbon University Institute, Portugal), Barbara Pascoal (ISCTE, Lisbon University Institute, Portugal), Leandro Pereira (ISCTE, Lisbon University Institute, Portugal), Renato Costa (ISCTE, Lisbon University Institute, Portugal)

Carlos Hernandez Jerónimo (ISCTE, Lisbon University Institute, Portugal), Leandro Pereira (ISCTE, Lisbon University Institute, Portugal), Renato Costa (ISCTE, Lisbon University Institute, Portugal), Alvaro Lopes Dias (Universidade Lusofona, Portugal & TRIE and ISCTE, Lisbon University Institute, Portugal)

Adebayo A. Abayomi-Alli (Federal University of Agriculture, Abeokuta, Nigeria), Frances Omoyemen Uzedu (Federal University of Agriculture, Abeokuta, Nigeria), Sanjay Misra (Ostfold University College, Halden, Norway), Olusola O. Abayomi-Alli (Kaunas University of Technology, Lithuania), Oluwasefunmi T. Arogundade (Federal University of Agriculture, Abeokuta, Nigeria)

Rui Silva (Instituto Superior de Gestão, Portugal), Ana Amaro (Instituto Superior de Gestão, Portugal), Alvaro Dias (Universidade Lusófona, Portugal and ISCTE-IUL, Portugal)

Catarina Jorge Fonseca Anjos (ISCTE, Lisbon University Institute, Portugal), Susana Marques (ISCTE, Lisbon University Institute, Portugal), Alvaro Dias (TRIE/ECEO, Universidade Lusófona, Portugal and ISCTE, Lisbon University Institute, Portugal)

Debesh Mishra (SAGE University, Bhopal, India), Suchismita Satapathy (KIIT University (Deemed), Bhubaneswar, India), V. K. Jain (SAGE University, Bhopal, India)

Mustafa Hashmi (La Trobe University, Australia)

Suwarno Suwarno (Brawijaya University, Indonesia), Sumartono Sumartono (Brawijaya University, Indonesia), Mardiyono Mardiyono (Brawijaya University, Indonesia), Solimun Solimun (Brawijaya University, Indonesia)

Tariq Umar (Kingston University, UK)

Santosh Dev (Jaypee Institute of Information Technology, Noida, India), Swati Sharma (Jaypee Institute of Information Technology, Noida, India)

Javaid Akhter (Aligarh Muslim University, India), Deepak Tandon (International Management Institute, New Delhi, India), Gaurav Kulshreshtha (Aligarh Muslim University, India)

Brian J. Galli (Hofstra University, USA)

Youngkeun Choi (Sangmyung University, South Korea)

Harendra Kumar (Gurukula Kangri Vishwavidyalaya, India), Shailendra Giri (Gurukula Kangri Vishwavidyalaya, India)

Amit Kumar Arora (KIET Group of Institutions, Delhi-NCR, Ghaziabad, India), Ankit Panchal (KIET Group of Institutions, Delhi-NCR, Ghaziabad, India)

Shefali Srivastava (Asia-Pacific Institute of Management, India)

Basma E. El-Demerdash (Faculty of Graduate Studies for Statistical Research, Cairo University, Egypt), Assem A. Tharwat (College of Business Administration, American University in the Emirates, UAE), Ihab A. A. El-Khodary (Faculty of Computers and Artificial Intelligence, Cairo University, Egypt)

Antoine Trad (IBISTM, France)

Brian J. Galli (Hofstra University, USA), Miriam F. Bongo (Cebu Technological University, Philippines), Kafferine D. Yamagishi (Cebu Technological University, Philippines), Lanndon A. Ocampo (Cebu Technological University, Philippines)

Pooja (AIACTR, GGSIPU, Delhi, India & ABES Engineering College, Ghaziabad, India), Vishal Bhatnagar (AIACTR, GGSIPU, Delhi, India)

Aashish Bhardwaj (Guru Tegh Bahadur Institute of Technology, India), Vikas Kumar (Chaudhary Bansi Lal University, Bhiwani-127021, Haryana, India)

Mohammed Hasan AlHashmi (Abu Dhabi University, UAE), Mehmood M. Khan (Abu Dhabi University, UAE), Mian M. Ajmal (Abu Dhabi University, UAE)

Nila Armelia Windasari (School of Business and Management, Institut Teknologi Bandung, Indonesia), Fu-ren Lin (Institute of Service Science, National Tsing Hua University, Taiwan)

Tim Brouns (Universidad Católica San Antonio de Murcia, Spain), Roxane Rexin (FOM University of Applied Sciences, Germany), Kai Externbrink (FOM University of Applied Sciences, Germany)

Hullash Chauhan (KIIT University, India), Suchismita Satapathy (KIIT University, India), Ashok K. Sahoo (KIIT University, India)

Chakib Ben Njima (LARATSI Laboratory, National Engineering School of Monastir, University of Monastir, Tunisia), Anouar Benamor (LARATSI Laboratory, National Engineering School of Monastir, University of Monastir, Tunisia), Hassani Messaoud (LARATSI Laboratory, National Engineering School of Monastir, University of Monastir, Tunisia)

Bhukya Krishna Priya (National Institute of Technology, Tiruchirappalli, India), N. Ramasubramanian (National Institute of Technology, Tiruchirappalli, India)

Hazem Hassan Ali (Marg High Institute for Engineering and Modern Technology, Egypt), Nashwa Ahmad Kamal (Electrical Engineering Department, Cairo University, Cairo, Egypt), Ghada Saeed Elbasuony (Electrical Engineering Department, Cairo University, Cairo, Egypt)

Jitendra Singh (Dyal Singh Evening College, University of Delhi, India), Vikas Kumar (Central University of Haryana, India)

Siti Falindah Padlee (Universiti Malaysia Terengganu, Malaysia), Siti Zulaieqa Mohd Hat (Universiti Malaysia Terengganu, Malaysia), Hayatul Safrah Salleh (Universiti Malaysia Terengganu, Malaysia), Siti Nur 'Atikah Zulkiffli (Universiti Malaysia Terengganu, Malaysia)

Nazar Rasheed Nori (Duhok Polytechnic University, Iraq), Sandeep Kumar Gupta (IIMT College of Engineering, India)

Aastha Sawhney (Amity Business School, Amity University, Noida, India), Vandana Ahuja (Amity Business School, Amity University, Noida, India)

Luna Leoni (University of Rome Tor Vergata, Italy), Massimo Aria (University of Naples Federico II, Italy)

Manal Tantawi (Faculty of Computer and Information Sciences, Ain Shams University, Egypt), Aya Naser (Faculty of Computer and Information Sciences, Ain Shams University, Egypt), Howida Abd-Alfatah Shedeed (Faculty of Computer and Information Sciences, Ain Shams University, Egypt), Mohammed Fahmy Tolba (Faculty of Computer and Information Sciences, Ain Shams University, Egypt)

Shankha Shubhra Goswami (Indira Gandhi Institute of Technology, India), Dhiren Kumar Behera (Indira Gandhi Institute of Technology, India)

Umar Farooq (National Institute of Technology, Srinagar, India), Ghulam Mohammad Rather (National Institute of Technology, Srinagar, India)

Mohsen Rouached (Bahrain University, Bahrain)

Daniel Adrian Doss (Jackson State University, USA), Russ Henley (University of West Alabama, USA), David Hughes McElreath (University of Mississippi, USA), Steve L. Mallory (University of Mississippi, USA), Balakrishna Gokaraju (North Carolina A&T State University, USA), Raymond Tesiero (North Carolina A&T State University, USA), Qiuqi Hong (Guangdong University of Finance, China), Linda N. Taylor (Jackson State University, USA)

Brian J. Galli (Hofstra University, USA), Lincoln C. Wood (University of Otago, New Zealand & Curtin University, Australia)

Youngkeun Choi (Sangmyung University, South Korea)

Nermine M. Khalifa (College of Management and Technology, Arab Academy for Science and Technology, Egypt), Mona M. Abd Elghany (College of Management and Technology, Arab Academy for Science and Technology, Egypt), Marwa M. Abd Elghany (College of Management and Technology, Arab Academy for Science and Technology, Egypt)

Suchismita Satapathy (KIIT University, India)

Naima Jbeli (1 RISC Lab, ENIT, Tunis El Manar University, Tunisia), Zohra Sbai (ENIT, Tunis El Manar University, Tunisia & Department of Computer Science, Prince Sattam Bin Abdulaziz University, Saudi Arabia)

Mounir Ketata (MIRACL, University of Sfax, Tunisia), Zied Loukil (MIRACL, University of Sfax, Tunisia), Faiez Gargouri (MIRACL, University of Sfax, Tunisia)

Hatim Guermah (IMS Team, ADMIR Laboratory, Rabat IT Center, ENSIAS, Mohammed V University in Rabat, Morocco), Bassma Guermah (TICLab Research Laboratory, International University of Rabat, Morocco), Tarik Fissaa (IMS Team, ADMIR Laboratory, Rabat IT Center, ENSIAS, Mohammed V University in Rabat, Morocco), Hatim Hafiddi (IMS Team, ADMIR Laboratory, Rabat IT Center, ENSIAS, Mohammed V University in Rabat, Morocco), Mahmoud Nassar (IMS Team, ADMIR Laboratory, Rabat IT Center, ENSIAS, Mohammed V University in Rabat, Morocco)

Jalal Rajeh Hanaysha (School of Business, Skyline University College, Sharjah, UAE), Isam Saleh (Al-Zaytoonah University of Jordan, Jordan), Suhaidah Hussain (Faculty of Industrial Management, Universiti Malaysia Pahang, Malaysia), Khai Loon Lee (Faculty of Industrial Management, Universiti Malaysia Pahang, Malaysia), Zahari Abu Bakar (Faculty of Business and Management, DRB-HICOM University of Automotive Malaysia, Malaysia)

Doaa Ezzat (Ain Shams University, Egypt), Safaa El-Sayed Amin (Ain Shams University, Egypt), Howida A. Shedeed (Ain Shams University, Egypt), Mohamed F. Tolba (Ain Shams University, Egypt)

Elangovan Ramanujam (Department of Information Technology, Thiagarajar College of Engineering, India), S. Padmavathi (Department of Information Technology, Thiagarajar College of Engineering, India)

Pratap Chandra Mandal (Indian Institute of Management, Shillong, India)

Ahmad Rajaa Al-Batayneh (The World Islamic Sciences and Education University, Jordan), Amineh A. Khaddam (Amman Arab University, Jordan), Hani Jaza'a Irtaimeh (The World Islamic Sciences and Education University, Jordan), Suliman Raja Al-Batayneh (The University of Jordan, Jordan)

Ann Myril Chua Tiu (Cebu Technological University, Philippines), Reciel Ann B. Tanaid (Cebu Technological University, Philippines), Jonash Oropeza Durano (Cebu Technological University, Philippines), Esperanza M. Del Fierro (Cebu Technological University, Philippines), Kafferine D. Yamagishi (Cebu Technological University, Philippines), Maria Esther Medalla (Cebu Technological University, Philippines), Dharyll Prince Abellana (Cebu Technological University, Philippines), Brian J. Galli (Hofstra University, USA), Celbert M. Himang (Cebu Technological University, Philippines), Lanndon Ocampo (Cebu Technological University, Philippines)

Ying Yan Tan (Universiti Teknologi Malaysia, Malaysia)

Ulrich Lichtenthaler (ISM International School of Management, Germany)

Elangovan Ramanujam (Department of Information Technology, Thiagarajar College of Engineering, Madurai, India), S. Padmavathi (Department of Information Technology, Thiagarajar College of Engineering, Madurai, India), L. Amreesh Baskar (Department of Information Technology, Thiagarajar College of Engineering, Madurai, India), P. Niwin (Department of Information Technology, Thiagarajar College of Engineering, Madurai, India)

Yazan Emnawer Al-Haraisa (Tafila Technical University, Department of Business Administration, Jordan), *Noor Al-Ma'aitah (Mutah University, Department of Business Administration, Jordan), Khalaf Al-Tarawneh (Mutah University, Department of Business Administration, Jordan), Ahmad Abuzaid (Mutah University, Department of Business Administration, Jordan)

Theodoros Kalandatzis (National Bank of Greece), Alina Hyz (University of West Attica, Greece)

Manju Lata (Chaudhary Bansi Lal University, India), Vikas Kumar (Central University of Haryana, India)

Hullash Chauhan (KIIT University, India), Suchismita Satapathy (KIIT University, India), Ashok K. Sahoo (KIIT University, India)

Debasis Neogi (Department of Management, Humanities and Social Sciences, National Institute of Technology, Agartala, India)

Shamsuddin Ahmed (Faculty of Engineering, Islamic University of Madinah, Saudi Arabia)

Zineb Edrissi (National High School of Electricity and Mechanics (ENSEM), Hassan II University of Casablanca, Morocco), Zitouni Beidouri (LMPGI Laboratory, Higher School of Technology (EST), Hassan II University of Casablanca, Morocco), Otmane Bouksour (LMPGI Laboratory, Higher School of Technology (EST), Hassan II University of Casablanca, Morocco)

Jalal Rajeh Hanaysha (School of Business, Skyline University College, Sharjah, UAE), Mohammed Emad Al Shaikh (College of Business Administration, Imam Abdulrahman Bin Faisal University, Dmmam, Saudi Arabia), Haitham M. Alzoubi (School of Business, Skyline University College, Sharjah, UAE)

Amandeep Dhaliwal (Manav Rachna International Institute of Research and Studies, India), Shilpa Arora (Manav Rachna International Institute of Research and Studies, India)

Vishu Singhvi (Sir Padampat Singhania University, India), Prateek Srivastava (Sir Padampat Singhania University, India)

Jishnu Bhattacharyya (ABV-Indian Institute of Information Technology and Management, Gwalior, India), Soumyadeep Kundu (Indian Institute of Management, Kozhikode, India), Manoj Kumar Dash (ABV-Indian Institute of Information Technology and Management, Gwalior, India), Shivam Dolhey (ABV-Indian Institute of Information Technology and Management, Gwalior, India)

Khalaf Al-Tarawneh (Mutah University, Jordan)

Pankaj M. Madhani (ICFAI Business School, India)

Rajeev Kumar (Banaras Hindu University, India), Dilip Kumar (ICFAI University, Jharkhand, India)

Brian J. Galli (Department of Engineering, Hofstra University, Hempstead, USA)

Lajmi Fatma (The National Engineering School of Monastir(ENIM), Monastir, Tunisia), Jalel Ghabi (High Institute of Applied Sciences and Technology of Kairouan, Kairouan, Tunisia), Hedi Dhouibi (High Institute of Applied Sciences and Technology of Kairouan, Kairouan, Tunisia)

Oluseun A Ishola (Centre for Management Development, Ibadan, Nigeria), Modinat O Olusoji (Centre for Management Developement, Lagos, Nigeria)

Taimoor Basharat (University of Management and Technology, Lahore, Pakistan)

Libin Thomas (Christ (Deemed to be University), Bengaluru, India), J Sandeep (Christ (Deemed to be University), Bengaluru, India), Bhargavi Goswami (Christ (Deemed to be University), Bengaluru, India), Joy Paulose (Christ (Deemed to be University), Bengaluru, India)

Brian J. Galli (Department of Engineering, Hofstra University, Hempstead, USA)

Radia Belkeziz (Cadi Ayyad University, Marrakech, Morocco), Zahi Jarir (1LISI Laboratory, Computer Science Department, Faculty of Sciences, Cadi Ayyad University, Marrakech, Morocco)

Neeti Sangwan (USICT, GGS Indraprastha University and MSIT, New Delhi, India), Vishal Bhatnagar (Department of Computer Science and Engineering, Ambedkar Institute of Advanced Communication Technologies and Research, New Delhi, India)

Christoph Ertl (Technical University of Munich, Munich, Germany), Alexander Herzfeldt (Technical University of Munich, Munich, Germany), Sebastian Floerecke (University of Passau, Passau, Germany), Helmut Krcmar (Technical University of Munich, Munich, Germany)

Ulrich Lichtenthaler (ISM International School of Management, Cologne, Germany)

Ahmad Taher Azar (Faculty of Computers and Artificial Intelligence, Benha University, Benha, Egypt & College of Engineering, Prince Sultan University, Riyadh, Kingdom of Saudi Arabia)

Abdelsadeq Khamis Elfergany (Faculty of Computers and Information, Beni-Suef University, Beni-Suef, Egypt), Ammar Adl (Faculty of Computers and Information, Beni-Suef University, Beni-Suef, Egypt)

Nassima Dif (EEDIS Laboratory, Djillali Liabes University, Sidi Bel Abbes, Algeria), Zakaria Elberrichi (EEDIS Laboraory, Djillali Liabes University, Sidi Bel Abbes, Algeria)

Mohamed Loey (Benha University, Benha, Egypt), Ahmed ElSawy (Benha University, Benha, Egypt), Mohamed Afify (Benha University, Benha, Egypt)

Omar Ahmed Hedaia (Faculty of Computers and Artificial Intelligence, Benha University, Benha, Egypt), Ahmed Shawish (Faculty of Computers and Information Science, Ain Shams University, Cairo, Egypt), Essam H Houssein (Faculty of Computers and Information, Minya University, Minia, Egypt), Hala Zayed (Computers and Artificial Intelligence, Benha University, Benha, Egypt)

Tapan Sharma (Amity University, Uttar Pradesh, India), Vinod Shokeen (Amity University, Uttar Pradesh, India), Sunil Mathur (Maharaja Agrasen Institute of Technology, Rohini, Delhi, India)

Deena G. (Sathyabama University, Chennai, Tamil Nadu, India), Raja K. (Dhaanish Ahmed College of Engineering, Chennai, India), Nizar Banu P.K. (CHRIST (Deemed to be University), Bangalore, Karnataka, India), Kannan K. (AudiSankara College of Engineering and Technology, Gudur, Nellore, India)

Ahmad Taher Azar (Robotics and Internet-of-Things Lab (RIOTU), Prince Sultan University, Riyadh, Saudi Arabia & Faculty of Computers and Artificial Intelligence, Benha University, Egypt)

Raja K. (Dhaanish Ahmed College of Engineering, Chennai, India), Kanagavalli V. R. (Sri Sai Ram Engineering College, Chennai, India), Nizar Banu P. K. (Christ University (Deemed), Bangalore, India), Kannan K. (Audisankara College of Engineering and Technology, Nellore, India)

Mohamed Loey (Benha University, Egypt), Mukdad Rasheed Naman (Benha University, Egypt), Hala Helmy Zayed (Benha University, Egypt)

Ammar Adl (Faculty of Computers and Information, Beni-Suef University, Egypt), Abdelsadeq Khamis Elfergany (Faculty of Computers and Information, Beni-Suef University, Egypt)

Fedia Hlioui (Multimedia Information System and Advanced Computing Laboratory, University of Sfax, Sfax, Tunisia), Nadia Aloui (CCSE Department SWE, Jeddah University, Saudi Arabia & University of Sfax, Tunisia & ISIMS, Sfax, Tunisia), Faiez Gargouri (Multimedia Information System and Advanced Computing Laboratory, University of Sfax, Sfax, Tunisia)

Rawan Fayez (Modern Academy for Computer Science and Management, Egypt), Mohamed Taha Abd Elfattah Taha (Computer Science Department, Faculty of Computers and Informatics, Benha University, Benha, Egypt), Mahmoud Gadallah (Modern Academy for Computer Science and Management, Egypt)

Neeta Baporikar (Namibia University of Science and Technology, Namibia & University of Pune, India), Isaac Okoth Randa (Namibia University of Science and Technology, Namibia)

Vikas Kumar (Chaudhary Bansi Lal University, Bhiwani, India), Prasann Pradhan (Shri Venkateshwara University, Gajraula, India)

Subhashis Chatterjee (Indian Institute of Technology, Dhanbad, India), Bappa Maji (Indian Institute of Technology, Dhanbad, India)

Reshu Agarwal (Amity Institute of Information Technology, Amity University, Noida, India)

Yamini Meduri (Vignana Jyothi Institute of Management, India & Koneru Lakshmaiah Educational Foundation, India), Srinivasa Rao D. (Koneru Lakshmaiah Education Foundation, India)

Vikas Kumar (Chaudhary Bansi Lal University, Bhiwani, India), Aashish Bhardwaj (Guru Tegh Bahadur Institute of Technology, India)

Nitika Sharma (Department of Commerce, Delhi University, India), Madan Lal (Department of Commerce, Delhi University, India), Pankaj Deshwal (Netaji Subhas University of Technology, India)

Oliver Werth (Leibniz Universtät Hannover, Germany), Nadine Guhr (Technische Hochschule Ostwestfalen-Lippe, Germany), Michael H. Breitner (Leibniz Universität Hannover, Germany)

A. A. Abohany (Kafrelsheikh University, Egypt), Rizk Masoud Rizk-Allah (Menoufia University, Egypt), Diana T. Mosa (Kafrelsheikh University, Egypt), Aboul Ella Hassanien (Cairo Unversity, Egypt)

Mohamad Albakjaji (Prince Sultan University, Saudi Arabia), Jackson Adams (University of Essex, UK), Hala Almahmoud (Prince Mohammad Bin Fahad University, Saudi Arabia), Amer Sharafaldean Al Shishany (The Hashemite University, Jordan)

Brian J. Galli (Assistant Professor and Graduate Program Director, Master of Science in Engineering Management Industrial Engineering, Hofstra University, USA)

Brian J. Galli (Assistant Professor and Graduate Program Director, Master of Science in Engineering Management Industrial Engineering, Hofstra University, USA)

Fernando Almeida (Polytechnic Institute of Gaya, V.N. Gaia, Portugal), Jorge Simões (Polytechnic Institute of Gaya, V.N. Gaia, Portugal)

A. Anjum (Glorious Sun School of Business and Management, Donghua University Shanghai, China), X. Ming (Glorious Sun School of Business and Management, Donghua University Shanghai, China), Lilian Consuelo Mustelier Puig (Glorious Sun School of Business and Management, Donghua University Shanghai, China)

Abdelkarim Asdiou (ENCG-Casablanca, Hassan II University, Casablanca, Morocco), Bouchaib Mokhtari (ENCG-Settat, Hassan Premier University, Casablanca, Morocco)

Yutaka Mizuno (Graduate School of Engineering, Nagoya Institute of Technology, Nagoya, Japan), Nobutaka Odake (Graduate School of Engineering, Nagoya Institute of Technology, Nagoya, Japan)

Errassafi Mohamed (ENCG Settat-Hassan 1 University, Settat, Morocco), Abbar Hassan (ENCG Settat-Hassan 1 University, Settat, Morocco)

Ramandeep Kaur (Guru Kashi University, Talwandi Sabo, India), Sandeep Kautish (Guru Kashi University, Talwandi Sabo, India)

Rajendra Kumar (Vidya College of Engineering, Meerut, India)

Brian J. Galli (Assistant Professor and Graduate Program Director, Master of Science in Engineering Management Industrial Engineering, Hofstra University, USA), Gabrielle Battiloro (Long Island University - Post, Brookville, USA)

Panagiota Chatzipetrou (Department of Informatics, CERIS, Örebro University School of Business, Örebro, Sweden)

Syrine Sahmim Ep Guerbouj (National School of Computer Science (ENSI), Manouba University, Tunisia), Hamza Gharsellaoui (National Engineering School of Carthage (ENICarthage), Carthage University, Tunisia & National Institute of Applied Sciences and Technology (INSAT), Carthage University, Tunisia & Khurmah University College, Taif University KSA, Saudi Arabia), Sadok Bouamama (Higher College of Technology (DMC), Dubai, UAE)

Neeta Baporikar (Namibia University of Science and Technology, Windhoek, Namibia & University of Pune, Pune, India), Lucia Sauti (University of Namibia, Windhoek, Namibia)

Swati Sisodia (G.D. Goenka University, Gurugram, India), Neetima Agrawal (Amity University, Nodia, India)

Christophe Feltus (Luxembourg Institute of Science and Technology, Esch-sur-Alzette, LU)

Brian J. Galli (Assistant Professor and Graduate Program Director, Master of Science in Engineering Management Industrial Engineering, Hofstra University, USA)

Raphael M. Wambua (Egerton University Department of Agricultural Engineering, Njoro, Kenya)

Rahma Souli Jbali (National Engineering School of Tunis, Tunis El Manar University, Tunisia), Minyar Sassi Hidri (Deanship of Preparatory Year and Supporting Studies, Imam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia), Rahma Ben-Ayed (National Engineering School of Tunis, Tunis El Manar University, Tunisia)

Rabie Barhoun (Hassan II University, Faculty of science Ben M'sik, Casablanca, Morocco), Maryam Ed-daibouni (Hassan II University, Faculty of Science Ben M'sik, Casablanca, Morocco), Abdelwahed Namir (Hassan II University, Faculty of Science Ben M'sik, Casablanca, Morocco)

Daniel Aikhuele (Faculty of Manufacturing Engineering, Universiti Malaysia Pahang, Pekan, Malaysia), Faiz Turan (Faculty of Manufacturing Engineering, Universiti Malaysia Pahang, Pekan, Malaysia)

Mohsen Sadegh Amalnik (School of Industrial Engineering, College of Engineering, University of Tehran, Tehran, Iran), Ahad Zare Ravasan (Department of Information Technology Management, Mehralborz Institute of Higher Education, Tehran, Iran)

Jung-Hwan Kim (Department of Retailing, College of Hospitality, Retail and Sport Management, University of South Carolina, Columbia, SC, USA), Minjeong Kim (Indiana University Bloomington, Bloomington, IN, USA), Sharron J. Lennon (Indiana University Bloomington, Bloomington, IN, USA)

Brian J. Galli (Assistant Professor and Graduate Program Director, Master of Science in Engineering Management Industrial Engineering, Hofstra University, USA)

Chloe S. Margulis (University of Minnesota Law School, Minneapolis, MN, USA), Brian J. Galli (Assistant Professor and Graduate Program Director, Master of Science in Engineering Management Industrial Engineering, Hofstra University, USA)

Peter Geczy (National Institute of Advanced Industrial Science and Technology (AIST), Tokyo, Japan), Robert Stahlbock (University of Hamburg, Hamburg, Germany), Gary M. Weiss (Fordham University, New York City, NY, USA), Mahmoud Abou-Nasr (Ford Motor Company, Dearborn, MI, USA), David Baglee (University of Sunderland, Sunderland, UK), Chris Bowerman (University of Sunderland, Sunderland, UK)

Traian Marius Truta (Computer Science Department, College of Informatics, Northern Kentucky University, Highland Heights, USA), Alina Campan (Computer Science Department, College of Informatics, Northern Kentucky University, Highland Heights, USA), Matthew Beckerich (Computer Science Department, College of Informatics, Northern Kentucky University, Highland Heights, USA)

Yuhan Hao (Fordham University, New York City, USA), Gary M. Weiss (Fordham University, New York City, USA), Stuart M Brown (NYU School of Medicine, New York City, USA)

Robert Tatoian (Department of Computer Science and Statistics, University of Rhode Island, Kingston, USA), Lutz Hamel (Department of Computer Science and Statistics, University of Rhode Island, Kingston, USA)

Giulio D'Emilia (University of L'Aquila, L'Aquila, Italy), Antonella Gaspari (University of L'Aquila, L'Aquila, Italy), Diego Pascual Galar (Lulea University of Technology, Lulea, Sweden)

Sini-Kaisu Kinnunen (School of Business and Management, Lappeenranta University of Technology, Lappeenranta, Finland), Antti Ylä-Kujala (School of Business and Management, Lappeenranta University of Technology, Lappeenranta, Finland), Salla Marttonen-Arola (Faculty of Engineering and Advanced Manufacturing, University of Sunderland, Sunderland, UK), Timo Kärri (School of Business and Management, Lappeenranta University of Technology, Lappeenranta, Finland), David Baglee (Faculty of Engineering and Advanced Manufacturing, University of Sunderland, Sunderland, UK)

Youmna El Hissi (Computer, Network, Mobility and Modeling Laboratory, Casablanca, Morocco), Zakaria Benjouid (Laboratory for Research in Economics and Public Action (LAREAP) FSJES, Hassan 1st University, Settat, Morocco), Abdelkrim Haqiq (Hassan 1st University, Faculty of Sciences and Technology, Settat, Morocco), Leila Loukili Idrissi (Laboratory of Research in Sciences and Technology of Health, Casablanca, Morocco)

Salma Zaiane (Faculty of Economics and Management Sciences of Tunis, Tunis, Tunisia), Fatma Ben Moussa (Faculty of Economics and Management Sciences of Tunis, Tunis, Tunisia)

Yasmine Souissi (Faculty of Economic Science and Management, Sfax, Tunisia), Mohamed Ali Azouzi (Faculty of Management, Mahdia, Tunisia), Anis Jarboui (Higher Institute of Business Administration, Sfax, Tunisia)

Rachid Sadgui (Department of Economics, Moulay Ismail University, Meknes, Morocco), Mohamed Benchekara (Department of Economics, Moulay Ismail University, Meknes, Morocco)

Bentolhoda Rahpeyma (Department of Industrial Engineering, Shiraz Branch, Islamic Azad University, Shiraz, Iran), Mahnaz Zarei (Department of Industrial Engineering, Shiraz Branch, Islamic Azad University, Shiraz, Iran)

Brian J. Galli (Assistant Professor and Graduate Program Director, Master of Science in Engineering Management Industrial Engineering, Hofstra University, USA)

Chaimae Lamaakchaoui (University Abdelmalek Essaadi, Tangier, Morocco), Abdellah Azmani (University Abdelmalek Essaadi, Tangier, Morocco), Mustapha El Jarroudi (University Abdelmalek Essaadi, Tangier, Morocco)

Brian J. Galli (Assistant Professor and Graduate Program Director, Master of Science in Engineering Management Industrial Engineering, Hofstra University, USA)

Brian J. Galli (Assistant Professor and Graduate Program Director, Master of Science in Engineering Management Industrial Engineering, Hofstra University, USA)

Mohammad Azadfallah (Saipayadak, Tehran, Iran)

Mojtaba Nedaei (Department of Energy Engineering, Faculty of Environment and Energy, Science and Research Branch, Islamic Azad University, Tehran, Iran & Department of Management and Engineering, University of Padova, Italy)

Masud Ibrahim (Jiangsu University, Zhenjiang, China), Ssendiwal Abdallahamed (Reckon Concepts LLC, Kampala, Uganda), Diyawu Rahman Adam (Garden City University College, Kumasi, Ghana)

Kaouther Zekri (ENIT, Tunis, Tunisia), Amel Grissa Touzi (FST, ENIT, Tunis, Tunisia), Noureddine Ellouze (ENIT, Tunis, Tunisia)

Jung-Hwan Kim (Department of Retailing, College of Hospitality, Retail and Sport Management, University of South Carolina, Columbia, SC, USA), Sharron J. Lennon (Department of Apparel Merchandising and Interior Design, Indiana University, Bloomington, IN, USA)

Atia Bano Memon (Department of Computer Science, University of Leipzig, Leipzig, Germany), Kyrill Meyer (Institute for Applied Informatics, University of Leipzig, Leipzig, Germany)

Ramadan Babers (Helwan University, Helwan, Egypt, and Scientific Research Group in Egypt (SRGE), Egypt), Aboul Ella Hassanien (Cairo University, Giza, Egypt, and Scientific Research Group in Egypt (SRGE), Egypt)

Nessrine Elloumi (Higher Institute of Biotechnology, Sfax, Tunisia), Habiba Loukil Hadj Kacem (ISGI, Sfax, Tunisia), Nilanjan Dey (Department of Information Technology, Techno India College of Technology, Kolkata, India), Amira S. Ashour (Computers and Information Technology College, Tanta, EG), Med Salim Bouhlel (Unit Sciences and Technologies of Image and Telecommunications (SETIT), Sfax, Tunisia)

Ahmed Rhif (Higher Institute of Applied Sciences and Technology of Kairouan (ISSATkr), Kairouan, Tunisia)

Mohamed El Hakioui (Cadi Ayyad University, Marrakesh, Morocco), Abdenbi Louitri (Cadi Ayyad University, Marrakesh, Morocco)

Menatalla Kaoud (Laboratoire d'Economie et de Management de Nantes Atlantique (LEMNA), Université de Nantes, Nantes, France)

Manel Ben Ayed (Marketing Research Laboratory (LRM), Faculty of Economics and Management Sciences of Sfax (FSEG-Sfax), University of Sfax, Tunisia)

Amal Jmaii (Faculty of Economic Sciences and Management of Tunis, Tunis, Tunisia)

Hela Turki (Department of Accounting, University of Sfax, Tunisia), Sonda Wali (Department of Accounting, University of Sfax, Tunisia), Younes Boujelbene (Department of Accounting, University of Sfax, Tunisia)

Redouane Guilmi (Hassan Premier University, Settat, Morocco & ENCG-Settat, Settat, Morocco), Bouchaib Mokhtari (Hassan Premier University, Settat, Morocco & ENCG-Settat, Settat, Morocco), Badia Oulhadj (Hassan Premier University, Settat, Morocco & ENCG-Settat, Settat, Morocco)

Sana Essaber Jouini (Laboratoire d'Economie et de Gestion Industrielle (LEGI), Tunisia Polytechnic School, University of Carthage, Tunis, Tunisia & ISCAE, University of Manouba, Tunis, Tunisia), Etidel Labidi (Laboratoire d'Economie et de Gestion Industrielle (LEGI), Tunisia Polytechnic School, University of Carthage, Tunis, Tunisia & ESCT, University of Manouba, Tunis, Tunisia)

Rajat Gera (Department of Management and Commerce, Manav Rachna University, Faridabad, Haryana, India), Sanjiv Mittal (University School of Management Studies, GGS Indraprastha University, New Delhi, India), Dharminder Kumar Batra (International Management Institute, New Delhi, India), B Prasad (Department of Management and Commerce. Manav Rachna University, Faridabad, Haryana, India)

Houssem Felfel (Mechanics, Modeling and Production Laboratory, National Engineering School of Sfax (ENIS), University of Sfax, Sfax, Tunisia), Omar Ayadi (Mechanics, Modeling and Production Laboratory, National Engineering School of Sfax (ENIS), University of Sfax, Sfax, Tunisia), Faouzi Masmoudi (Mechanics, Modeling and Production Laboratory, National Engineering School of Sfax (ENIS), University of Sfax,Sfax, Tunisia)

Rakesh Raut (NITIE, Mumbai, India), Pragati Priyadarshinee (NITIE, Mumbai, India), Manoj Jha (NITIE, Mumbai, India)

Rawand Guerfel (ENIT, Université de Tunis El Manar, Tunis, Tunisia), Zohra Sbaï (ENIT, Tunis, Tunisia), Rahma Ben Ayed (ENIT, Université de Tunis El Manar, Tunis, Tunisia)

Dominik Krimpmann (FOM University of Applied Sciences, Essen, Germany), Anna Stühmeier (University of Duisburg-Essen, Duisburg, Germany)

Minu Bala (Department of CS & IT, University of Jammu, Jammu, India), Devanand Padha (Department of CS & IT, Central University of Jammu, Jammu, India)

Yutaka Mizuno (Graduate School of Engineering, Nagoya Institute of Technology, Nagoya, Japan), Nobutaka Odake (Graduate School of Engineering, Nagoya Institute of Technology, Nagoya, Japan)

Biswajit Tripathy (Department of CSE, BPUT, Rourkela, India), Jibitesh Mishra (Department of CSA, College of Engineering &Technology, Bhubaneswar, India)

Neeta Baporikar (HP-GSB, Namibia University of Science and Technology, Namibia)

Kouame Joseph Arthur Kouame (School of Civil and Environmental Engineering, University of Science and Technology Beijing, Beijing, China), Kouakou Alphonse Yao (Department of Mines and Mining Environmental Engineering, Polytechnic National Institute- Felix Houphouet-Boigny (INP-HB), Abidjan, Côte d'Ivoire), Fuxing Jiang (School of Civil and Environmental Engineering, University of Science and Technology Beijing, Beijing, China), Yu Feng (Department of Civil Engineering, University of Toronto, Toronto, Canada), Sitao Zhu (School of Civil and Environmental Engineering, University of Science and Technology Beijing, Beijing, China)

Hichem Benaissa Anouar Badsi (ESI (Ecole Nationale Supérieure d'Informatique), Algiers, Algeria), Abdessamed Rdess Ghomari (ESI (Ecole Nationale Supérieure d'Informatique), Algiers, Algeria), Leila Zemmouchi-Ghomari (University of Sciences and Technology Houari Boumediene (USTHB), Algiers, Algeria)

Mohammad Azam (Department of Community Medicine, Career Institute of Medical Sciences & Hospital, Lucknow, India), Mohamed Rafik Noor Mohamed Qureshi (Industrial Engineering Department, College of Engineering, King Khalid University, Abha, Saudi Arabia), Faisal Talib (Department of Mechanical Engineering, Zakir Husain College of Engineering & Technology, Aligarh Muslim University, Aligarh, India)

Anand Gupta (Department of Computer Engineering, Netaji Subhas Institute of Technology, New Delhi, India), Hardeo Kumar Thakur (Department of Computer Engineering, Netaji Subhas Institute of Technology, New Delhi, India), Anshul Garg (Department of Information Technology, Netaji Subhas Institute of Technology, New Delhi, India), Disha Garg (Department of Information Technology, Netaji Subhas Institute of Technology, New Delhi, India)

Zohra Sbaï (ENIT, Tunis, Tunisia), Rawand Guerfel (ENIT, Tunis, Tunisia)

Sk Md Obaidullah (Aliah University, Kolkata, India), Chayan Halder (West Bengal State University, Kolkata, India), Nibaran Das (Jadavpur University, Kolkata, India), Kaushik Roy (West Bengal State University, Kolkata, India)

Nasrin Dastranj (Tarbiat Modares University, Tehran, Iran), Sepehr Ghazinoory (Tarbiat Modares University, Tehran, Iran), Fatemeh Saghafi (University of Tehran, Tehran, Iran), Mona Rashidirad (University of Brighton, UK)

Stuart Diaz Galup (Florida Atlantic University, Davie, FL, USA), Ronald Dattero (Missouri State University, Springfield, MO, USA), Jing Quan (Department of Information and Decision Sciences, Perdue School of Business, Salisbury University, Salisbury, MD, USA)

Chandra Sekhar Patro (Department of Management Studies, GVP College of Engineering (Autonomous), Visakhapatnam, India)

Neeta Baporikar (HP-GSB, Namibia University of Science and Technology, Namibia)

Prasenjit Kumar Patra (Department of CSE, Bengal College of Engineering and Technology, Durgapur, India), Harshpreet Singh (Department of CSE, Lovely Professional University, Phagwara, India), Rajwinder Singh (Department of CSE, Lovely Professional University, Phagwara, India), Saptarshi Das (Department of CSE, Saroj Mohan Institute of Technology, Guptipara, India), Nilanjan Dey (Department of IT, Techno India College of Technology, Rajarhat, India), Anghel Drugarin Cornelia Victoria (Department of Electrics and Informatics Engineering, “Eftimie Murgu” University of Resita, Resita, Romania)

Nilanjan Dey (Department of Information Technology, Techno India College of Technology, Kolkata, India), Amira S. Ashour (Department of Electronics & Electrical Communications Engineering, Faculty of Engineering, Tanta University, Tanta, Egypt)

Yutaka Mizuno (Nagoya Institute of Technology, Nagoya City, Japan), Nobutaka Odake (Nagoya Institute of Technology, Nagoya City, Japan)

Bharat Singh (Department of Information Technology, Indian Institute of Information Technology, Allahabad, India), Om Prakash Vyas (Department of Information Technology, Indian Institute of Information Technology, Allahabad, India)

Samer Alhawari (Department of Management Information Systems, Faculty of Business and Finance, The World Islamic Sciences and Education University, Amman, Jordan), Haroun Alryalat (Ajman University of Science and Technology, Ajman, United Arab Emirates), Hana Hunaiti (The World Islamic Sciences and Education University, Amman, Jordan)

Arushi Jain (Ambedkar Institute of Advanced Communication Technology and Research, New Delhi, India), Vishal Bhatnagar (Department of Computer Science and Engineering, Ambedkar Institute of Advanced Communication Technologies and Research, New Delhi, India)

Ghulam Nabi (School of Public Affairs, University of Science and Technology of China, Hefei, China), Song Wei (School of Public Affairs, University of Science and Technology of China, Hefei, China), Ghulam Ghous (University of Management Science and IT, Kotli, Pakistan), Nadia Sheikh (Informatics Complex (ICCC), Islamabad, Pakistan)

Rainer Schmidt (Munich University of Applied Sciences, Munich, Germany), Michael Möhring (Munich University of Applied Sciences, Munich, Germany), Daniel Glück (Aalen University of Applied Sciences, Aalen, Germany), Ralf Haerting (Aalen University of Applied Sciences, Aalen, Germany), Barbara Keller (Aalen University of Applied Sciences, Aalen, Germany), Christopher Reichstein (Aalen University of Applied Sciences, Aalen, Germany)

Alexander Bogislav Herzfeldt (Technische Universität München, Garching bei München, Germany), Eugenia Rastorguev (Technische Universität München, Garching bei München, Germany), Christoph Ertl (Technische Universität München, Garching bei München, Germany), Helmut Krcmar (Technische Universität München, Garching bei München, Germany)

Yutaka Mizuno (Graduate School of Engineering, Nagoya Institute of Technology, Nagoya, Japan), Nobutaka Odake (Graduate School of Engineering, Nagoya Institute of Technology, Nagoya, Japan)

Chandra Sekhar Patro (Gayatri Vidya Parishad College of Engineering (Autonomous), Visakhapatnam, India)

Sharron J. Lennon (Indiana University, Bloomington, IN, USA), Jung-Hwan Kim (University of South Carolina, Columbia, SC, USA)

Sonia Alouane-Ksouri (National Engineering School of Tunis, University of Tunis El Manar, Tunis, Tunisia), Minyar Sassi Hidri (National Engineering School of Tunis, University of Tunis El Manar, Tunis, Tunisia)

Sherein H. Abou-Warda (Kafrelsheikh University, Kafr el-Sheikh, Egypt)

Ashok Kumar Wahi (Jaypee Business School, Noida, India), Yajulu Medury (Times Higher Education, Noida, India), Rajnish Kumar Misra (Jaypee Business School, Noida, India)

Jagatheesan Kaliannan (Department of EEE, Mahendra Institute of Engineering and Technology, Namakkal, India), Anand Baskaran (Department of EEE, Hindusthan College of Engineering and Technology, Coimbatore, India), Nilanjan Dey (Department of ETCE, Jadavpur University, Kolkata, India)

Aarti Singh (MMICT and BM, MMU, Ambala, India), Anu Sharma (MMICT and BM, MMU, Ambala, India), Nilanjan Dey (Department of ETCE, Jadavpur University, Kolkata, India)

Mahdi Hajari (Faculty of New Sciences and Technologies, University of Tehran, Tehran, Iran), Mahdi Hamidi (Faculty of New Sciences and Technologies, University of Tehran, Tehran, Iran), Alireza Aslani (Faculty of New Sciences and Technologies, University of Tehran, Tehran, Iran)

Ghulam Nabi (School of Public Affairs, University of Science and Technology of China, Hefei, China), Song Wei (School of Public Affairs, University of Science and Technology of China, Hefei, China), Muhammad Shabbir (School of Public Affairs, University of Science and Technology of China, Hefei, China)

Amira Aloui (ENIT, Tunis, Tunisia), Amel Grissa Touzi (Université Tunis El Manar, Tunis, Tunisia & Faculté des Sciences de Tunis, LIPAH, Ecole Nationale d'Ingénieurs de Tunis, Tunis, Tunisia)

Sofia Kouah (MISC Laboratory, University of Abdelhamid Mehri –Constantine 2, Constantine, Algeria & University of Oum El Bouaghi, Oum El Bouaghi, Algeria), Djamel Eddine Saïdouni (MISC Laboratory, University of Abdelhamid Mehri –Constantine 2, Constantine, Algeria)

Pradeep Kumar Tiwari (Department of Computer Science and Engineering, Manipal University, Jaipur, India), Sandeep Joshi (Department of Computer Science and Engineering, Manipal University, Jaipur, India)

Neeta Baporikar (HP - GSB, Namibia and Doctoral Guide, University of Pune, India)

Hêriş Golpîra (Department of Industrial Engineering, Sanandaj Branch, Islamic Azad University, Sanandaj, Iran)

Belle Selene Xia (Department of Economics and HECER, University of Helsinki, Helsinki, Finland)

Meenakshi Gupta (MMICT & BM (MCA), Maharishi Markandeshwar University, Mullana, India), Atul Garg (MMICT & BM (MCA), Maharishi Markandeshwar University, Mullana, India)

Tinu Agrawal (IMT-Nagpur, Nagpur, India), Jitendra Sharma (IMT-Nagpur, Nagpur, India)

Vittorio Cesarotti (Department of Industrial Engineering, University of Rome (“Tor Vergata”), Rome, Italy), Alessio Giuiusa (IB Operations, Amazon.eu, Rome, Italy), Stephen K. Kwan (Lucas College of Business, San José State University, San José, CA, USA), Vito Introna (Department of Industrial Engineering, University of Rome (“Tor Vergata”), Rome, Italy), Jim Spohrer (IBM University Programs Worldwide, IBM Almaden Research Center, San Jose, CA, USA)

Suvojit Acharjee (Department of ETCE, Jadavpur University, Kolkata, India), Sayan Chakraborty (Department of CSE, JIS College of Engineering, Kalyani, India), Wahiba Ben Abdessalem Karaa (Department of CSE, High Institute of Management, Le Bardo, Tunisia), Ahmad Taher Azar (Benha University, Qalyubia, Egypt), Nilanjan Dey (Department of IT, JIS College of Engineering, Kalyani, India)

Minyar Sassi Hidri (Ecole Nationale d'Ingénieurs de Tunis, Université de Tunis El Manar, Tunis, Tunisia), Sonia Alouane Ksouri (Ecole Nationale d'Ingénieurs de Tunis, Université de Tunis El Manar, Tunis, Tunisia), Kamel Barkaoui (CEDRIC-CNAM Paris, Paris, France)

Ines Benali Sougui (Ecole Nationale d'Ingénieurs de Tunis, Université de Tunis El Manar, Tunis, Tunisia), Minyar Sassi Hidri (Ecole Nationale d'Ingénieurs de Tunis, Université de Tunis El Manar, Tunis, Tunisia), Amel Grissa Touzi (Ecole Nationale d'Ingénieurs de Tunis, Université de Tunis El Manar, Tunis, Tunisia)

Neetima Agarwal (Jaypee Business School, Noida, India), Vandana Ahuja (Area-Marketing, Jaypee Business School, Noida, India)

H. M. Belal (Japan Advanced Institute of Science and Technology, Nomi, Japan), Kunio Shirahada (Japan Advanced Institute of Science and Technology, Nomi, Japan), Michitaka Kosaka (Japan Advanced Institute of Science and Technology, Nomi, Japan)

Linda Ryan (Designing Service for Dementia (DSA) Project, Sligo, Ireland), David Tormey (Department of Mechanical and Electronic Engineering, Institute of Technology, Sligo, Ireland), Perry Share (Department of Social Sciences, Institute of Technology, Sligo, Ireland)

Andy Rindos (Center for Advanced Studies, IBM Corporation, Research Triangle Park, NC, USA,), Mladen Vouk (Department of Computer Science, North Carolina State University, Raleigh, NC, USA), Yaser Jararweh (Department of Computer Science, Jordan University of Science and Technology, Irbid, Jordan)

Pedro C. Marques (Faculty of Engineering, Universidade Lusófona, Lisbon, Portugal), Pedro F. Cunha (School of Technology, Instituto Politécnico de Setúbal, Estefanilha, Portugal)

Ashok Kumar Wahi (Jaypee Business School, Noida, India), Yajulu Medury (Times Higher Education, The Times of India, Noida, India), Rajnish Kumar Misra (Jaypee Business School, Noida, India)

Pedro C. Marques (Faculty of Engineering, Universidade Lusófona, Lisbon, Portugal), Pedro F. Cunha (School of Technology, Polytechnic Institute of Setúbal, Estefanilha, Portugal)

Thierry Allègre (CRET-LOG, Aix-Marseille University, Marseille, France), François Fulconis (CRET-LOG, Avignon University, Avignon, France), Gilles Paché (CRET-LOG, Aix-Marseille University, Marseille, France)

Swati Chowdhuri (Department of ETCE, Jadavpur University, Kolkata, India), Sayan Chakraborty (Department of CSE, JIS College of Engineering, Kalyani, India), Nilanjan Dey (Department of ETCE, Jadavpur University, Kolkata, India), Ahmad Taher Azar (Faculty of Computers and Information, Benha University, Qalyubia, Egypt), Mohammed Abdel-Megeed M. Salem (Computer and Information Sciences, Ain Shams University, Cairo, Egypt), Sheli Sinha Chaudhury (Department of ETCE, Jadavpur University, Kolkata, India), Pranab Banerjee (Department of ETCE, Jadavpur University, Kolkata, India)

Pi-Yun Chen (Graduate School of Finance, Shu-Te University, Kaohsiung, Taiwan), Ming-Hsiung Hsiao (Department of Information Management, Shu-Te University, Kaohsiung, Taiwan)

Abhinav Biswas (IT Services Division, ECIL, Hyderabad, India), Soumalya Dutta (JIS College of Engineering, Kalyani, India), Nilanjan Dey (Jadavpur University, Kolkata, India), Ahmad Taher Azar (Benha University, Qalyubiyah, Egypt)

Mostafa A. Salama (British University, Cairo, Egypt), Aboul Ella Hassanien (Cairo University, Cairo, Egypt & Scientific Research Group in Egypt (SRGE), Egypt)

Senan A. Ghallab (Ain Shams University, Cairo, Egypt), Nagwa. L. Badr (Ain Shams University, Cairo, Egypt), Abdel Badeeh Salem (Ain Shams University, Cairo, Egypt), M. F. Tolba (Ain Shams University, Cairo, Egypt)

Swati Chowdhuri (Department of ECE, Seacom Engineering College, Howrah, India), Payel Roy (Department of CA, JIS College of Engineering, Kalyani, India), Srijan Goswami (Department of Medical Biotechnology, IGMGS, Kolkata, India), Ahmad Taher Azar (Benha University, Egypt), Nilanjan Dey (Department Of ETCE, Jadavpur University, Kolkata, India)

Jyoti Kainth (Faculty of Marketing, Institute of Management Technology, Ghaziabad, UP, India), Harsh V. Verma (Faculty of Management Studies, University of Delhi, New Delhi, Delhi, India)

G.Varaprasad (Department of Mechanical Engineering, National Institute of Technology Calicut, Kozhikode, Kerala, India), Kailas Sree Chandran (Department of Mechanical Engineering, St.Thomas Institute for Science and Technology, Thiruvananthapuram, Kerala, India), R. Sridharan (Department of Mechanical Engineering, National Institute of Technology Calicut, Kozhikode, Kerala, India), Anandakuttan B. Unnithan (Department of Marketing Management, Indian Institute of Management, Kozhikode, Kerala, India)

Maya Kaner (Department of Industrial Engineering and Management, Ort Braude College, Karmiel, Israel), Tamar Gadrich (Department of Industrial Engineering and Management, Ort Braude College, Karmiel, Israel), Shuki Dror (Department of Industrial Engineering and Management, Ort Braude College, Karmiel, Israel), Yariv Marmor (Division of Health Care Policy and Research, Mayo Clinic, Rochester, MN, USA)

Markku Tinnilä (Department of Information and Service Economy, Aalto University School of Business, Aalto University, Aalto, Finland)

Kyrill Meyer (University of Leipzig, Germany), Klaus-Peter Fähnrich (University of Leipzig, Germany)

Jorge Cardoso (Centre for Informatics and Systems of the University of Coimbra, Department of Informatics Engineering, University of Coimbra, Coimbra, Portugal & Karlsruhe Service Research Institute, Karlsruhe Institute of Technology, Karlsruhe, Germany), Carlos Pedrinaci (Knowledge Media Institute, The Open University, Milton Keynes, England, UK), Torsten Leidig (SAP Research, Karlsruhe, Germany), Paulo Rupino (Centre for Informatics and Systems of the University of Coimbra Group, Department of Informatics Engineering, University of Coimbra, Coimbra, Portugal), Pieter De Leenheer (Department of Computer Science, VU University Amsterdam, Amsterdam, The Netherlands)

Kyrill Meyer (Institut für Informatik, Abt. Betriebliche Informationssysteme, Department of Computer Science, University of Leipzig, Leipzig, Germany), Michael Thieme (Institut für Informatik, Abt. Betriebliche Informationssysteme, Department of Computer Science, University of Leipzig, Leipzig, Germany), Christian Zinke (Institut für Informatik, Abt. Betriebliche Informationssysteme, Department of Computer Science, University of Leipzig, Leipzig, Germany)

Michael Prilop (Fraunhofer MOEZ, Leipzig, Germany), Liina Tonisson (Fraunhofer MOEZ, Leipzig, Germany), Lutz Maicher (Fraunhofer MOEZ, Leipzig, Germany)

Sabrina Cocca (Fraunhofer Institute for Industrial Engineering, Stuttgart, Germany)

Michael Becker (University of Leipzig, Leipzig, Germany), Stephan Klingner (University of Leipzig, Leipzig, Germany)

Nizar Abdelkafi (Fraunhofer MOEZ, Leipzig, Germany), Romy Hilbig (Fraunhofer MOEZ, Leipzig, Germany)

Michael Sonnenberg (Institute Of Applied Computer Science E.V., University of Leipzig, Leipzig, Germany), Stefan Kühne (Faculty of Computer Science and Mathematics, University of Leipzig, Leipzig, Germany), Michael Becker (Faculty of Computer Science and Mathematics, University of Leipzig, Leipzig, Germany)

F. Javier Miranda (Faculty of Economics and Business Management, University of Extremadura, Badajoz, Spain), Sergio Rubio (School of Industrial Engineering, University of Extremadura, Badajoz, Spain), Antonio Chamorro (Faculty of Economics and Business Management, University of Extremadura, Badajoz, Spain)

Thabet Slimani (College of Computer and Information Technology, Taif University, Taif, Saudi Arabia)

Anil Bilgihan (College of Business, Florida Atlantic University, Boca Raton, FL, USA), Anupama Sukhu (Department of Consumer Sciences, The Ohio State University, Columbus, OH, USA), Jay Kandampully (Department of Consumer Sciences, The Ohio State University, Columbus, OH, USA)

Emna Cherif (School of Accountancy and MIS, Depaul University, Chicago, IL, USA)

Amer Al-Badarneh (Jordan University of Science & Technology, Irbid, Jordan), James Spohrer (IBM Almaden Research Center, San Jose, CA, USA), Basheer Al-Duwairi (Jordan University of Science & Technology, Irbid, Jordan)

Anil Bilgihan (College of Business, Florida Atlantic University, Boca Raton, FL, USA), Denver Severt (University of Central Florida, Orlando, FL, USA), Jay Kandampully (Department of Consumer Sciences, The Ohio State University, Columbus, OH, USA)

Véronique Favre-Bonte (Laboratory Institut de REcherche en Economie et en GEstion (IREGE), University of Savoie, Annecy-le-Vieux, France), Gardet Elodie (Laboratory Institut de REcherche en Economie et en GEstion (IREGE), University of Savoie, Annecy-le-Vieux, France), Catherine Thevenard-Puthod (Laboratory Institut de REcherche en Economie et en GEstion (IREGE), University of Savoie, Annecy-le-Vieux, France)

Lujing Yang (School of Engineering, University of South Australia, Mawson Lakes, Australia), Ke Xing (School of Engineering, University of South Australia, Mawson Lakes, Australia), David Ness (Barbara Hardy Institute, University of South Australia, Mawson Lakes, Australia)

Thang Le Dinh (Université du Québec à Trois-Rivières, Canada), Thanh Thoa Pham Thi (Dublin City University, Ireland)

Arash Golnam (Ecole Polytechnique Fédérale de Lausanne (EPFL), Switzerland), Gil Regev (Ecole Polytechnique Fédérale de Lausanne (EPFL), Switzerland), Julien Ramboz (Ecole Polytechnique Fédérale de Lausanne (EPFL), Switzerland), Philippe Laprade (Ecole Polytechnique Fédérale de Lausanne (EPFL), Switzerland), Alain Wegmann (Ecole Polytechnique Fédérale de Lausanne (EPFL), Switzerland)

Manisha Goel (YMCA University of Science & Technology, Faridabad, India)

P. A. Kostagiolas (Ionian University, Greece), C. Banou (Ionian University, Greece), S. Stamou (Ionian University, Greece)

Kraiwinee Bunyaratavej (Wesley College, USA), Eugene D. Hahn (Salisbury University, USA)

Isaac Balaila (Technion – Israel Institute of Technology, Israel), Issachar Gilad (Technion – Israel Institute of Technology, Israel)

Linda Ryan (IT Sligo, Ireland)

Jesús Alcoba González (La Salle Campus Madrid, Spain)

Peter Géczy (National Institute of Advanced Industrial Science and Technology (AIST), Japan), Noriaki Izumi (National Institute of Advanced Industrial Science and Technology (AIST), Japan), Kôiti Hasida (National Institute of Advanced Industrial Science and Technology (AIST), Japan), Koichiro Eto (National Institute of Advanced Industrial Science and Technology (AIST), Japan), Akira Mori (National Institute of Advanced Industrial Science and Technology (AIST), Japan)

Heiko Wieland (University of Hawaii, USA), Francesco Polese (University of Cassino, Italy), Stephen L. Vargo (University of Hawaii, USA), Robert F. Lusch (University of Arizona, USA)

Irene Ng (University of Warwick, UK), Gerard Briscoe (University of Cambridge, UK)

Axel Kieninger (Karlsruhe Institute of Technology, Germany), Gerhard Satzger (Karlsruhe Institute of Technology, Germany), Detlef Straeten (IBM Deutschland GmbH, Germany), Björn Schmitz (Karlsruhe Institute of Technology, Germany), Dian Baltadzhiev (Karlsruhe Institute of Technology, Germany)

Rachel Cuthbert (Institute for Manufacturing, Cambridge University, UK), Duncan McFarlane (Institute for Manufacturing, Cambridge University, UK), Andy Neely (Institute for Manufacturing, Cambridge University, UK)

Yoshinobu Yamamoto (National Institute of Advanced Industrial Science and Technology (AIST), Japan)

Tuure Tuunanen (University of Oulu, Finland), Anu Bask (Academy of Finland, Aalto University School of Business, Finland), Hilkka Merisalo-Rantanen (Aalto University School of Business, Finland)

Teuvo Heikkinen (Department of Mechanical Engineering, Savonia University of Applied Sciences, Kuopio, Finland)

Nikolaos Loutas (Information Systems Lab, University of Macedonia, Thessaloniki, Greece & PwC EU Services, Belgium), Konstantinos Tarabanis (Information System Lab, University of Macedonia, Thessaloniki, Macedonia, Greece), Vassilios Peristeras (Informatics, Interoperability Solutions for European Public Administrations, European Commission, Ireland)

Clayton Jerrett Capizzi (University of Tennessee-Knoxville, Knoxville, TN, USA), Joseph Wilck (East Carolina University, Greenville, NC, USA), Xueping Li (University of Tennessee-Knoxville, Knoxville, TN, USA)

Shu Liu (Harbin Institute of Technology, China), Ying Liu (IBM China Research Lab, China), Huimin Jiang (Harbin Institute of Technology, China), Zhongjie Wang (Harbin Institute of Technology, China), Xiaofei Xu (Harbin Institute of Technology, China)

Ferdinand Burianek (TUM Business School, Germany), Sebastian Bonnemeier (TUM Business School, Germany), Ralf Reichwald (Leipzig Graduate School of Management, Germany)

Lea Hennala (Lappeenranta University of Technology, Finland), Helinä Melkas (Lappeenranta University of Technology, Finland), Satu Pekkarinen (Lappeenranta University of Technology, Finland)

Raafat George Saadé (Concordia University, Canada), Rustam Vahidov (Concordia University, Canada)

Manuel Mora (Autonomous University of Aguascalientes, Mexico), Rory O’Connor (Dublin City University, Ireland), Mahesh S. Raisinghani (TWU School of Management, USA), Jorge Macías-Luévano (Autonomous University of Aguascalientes, Mexico), Ovsei Gelman (CCADET-UNAM, Mexico)

Stuart D. Galup (Florida Atlantic University, USA), Ronald Dattero (Missouri State University, USA), Jayne Groll (ITSM Academy, Inc., USA)

Rajiv Sindwani (YMCA University of Science & Technology, India), Vikram Singh (YMCA University of Science & Technology, India), Sandeep Grover (YMCA University of Science & Technology, India)

María-Cruz Valiente (University of Alcalá, Spain), Cristina Vicente-Chicote (Technical University of Cartagena, Spain), Daniel Rodríguez (University of Alcalá, Spain)

Jung-Hwan Kim (University of South Carolina, USA), Minjeong Kim (Oregon State University, USA), Jay Kandampully (The Ohio State University, USA)

Yasuo Kadono (Tokyo University of Technology, Japan)

Ayham A. M. Jaaron (An-Najah National University, Palestine), Chris J. Backhouse (Loughborough University, UK)

Arash Golnam (Ecole Polytechnique Fédérale de Lausanne (EPFL), Switzerland), Gil Regev (Ecole Polytechnique Fédérale de Lausanne (EPFL), Switzerland), Alain Wegmann (Ecole Polytechnique Fédérale de Lausanne (EPFL), Switzerland)

Holger Kett (Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO, Germany)

Michael Thieme (Institute for Applied Informatics (InfAI), Germany)

Benjamin Strehl (USU Software AG, Germany)

Bernhard Schindlholzer (University of St. Gallen, Switzerland), Falk Uebernickel (University of St. Gallen, Switzerland), Walter Brenner (University of St. Gallen, Switzerland)

Kyrill Meyer (Universität Leipzig, Germany)

Jan Zibuschka (Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO, Germany), Heiko Roßnagel (Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO, Germany), Jan Muntermann (University of Göttingen, Germany), Tobias Scherner (Marketing Partner, Germany)

Markus Held (Bundesanstalt für Finanzdienstleistungsaufsicht, Germany), Wolfgang Küchlin (Eberhard Karls Universität Tübingen, Germany), Wolfgang Blochinger (Universität Stuttgart, Germany)

Alexandra Chapko (German Research Center for Artificial Intelligence, Germany), Andreas Emrich (German Research Center for Artificial Intelligence, Germany), Stephan Flake (Orga Systems GmbH, Germany), Frank Golatowski (University of Rostock, Germany), Marc Gräßle (German Research Center for Artificial Intelligence, Germany), Andreas Kohlos (Morpho Cards GmbH, Germany), Nico Laum (University of Rostock, Germany), Christian Lerche (University of Rostock, Germany), Carsten Rust (Morpho Cards GmbH, Germany), Jürgen Tacken (Orga Systems GmbH, Germany), Dirk Werth (German Research Center for Artificial Intelligence, Germany), Carsten Zoth (Orga Systems GmbH, Germany)

Sandra Frings (Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO, Germany), David López Remondes (City of Cologne and University of Applied Sciences Cologne, Germany), Wolf Engelbach (Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO, Germany)

Peter Géczy (National Institute of Advanced Industrial Science and Technology (AIST), Japan), Noriaki Izumi (National Institute of Advanced Industrial Science and Technology (AIST), Japan), Kôiti Hasida (National Institute of Advanced Industrial Science and Technology (AIST), Japan)

Dragan Gaševic (Athabasca University, Canada), Marek Hatala (Simon Fraser University, Canada)

Stephan Aier (University of St. Gallen, Switzerland), Robert Winter (University of St.Gallen, Switzerland)

David Pym (Hewlett-Packard Laboratories, UK), Martin Sadler (Hewlett-Packard Laboratories, UK)

Haluk Demirkan (Arizona State University, USA), James C. Spohrer (IBM Global University Programs, USA)

Zhuofeng Zhao (Institute of Computing Technology, CAS, China), Haifang Fu (Huawei Technologies Co., Ltd., China), Jun Fang (Institute of Computing Technology, CAS, China)

Tong Mo (Harbin Institute of Technology, China), Jingmin Xu (China Research Laboratory, China), Zhongjie Wang (Harbin Institute of Technology, China), Yufei Ma (China Research Laboratory, China), Heyuan Huang (China Research Laboratory, China), Yuan Wang (Harbin Institute of Technology, China), Ying Liu (China Research Laboratory, China), Jun Zhu (China Research Laboratory, China), Xiaofei Xu (Harbin Institute of Technology, China)

Dihui Bao (Peking University, China), Yelu Chen (Peking University, China), Huiping Sun (Peking University, China), Zhong Chen (Peking University, China)

Jianliang Wei (Zhejiang Gongshang University, China), Jianhua Chen (Louisiana State University, USA), Qinghua Zhu (Nanjing University, China)

Tugrul U. Daim (Portland State University, USA), Robert R. Harmon (Portland State University, USA), Haluk Demirkan (Arizona State University, USA)

Sebastian Bonnemeier (Technische Universität München, Germany), Ferdinand Burianek (Technische Universität München, Germany), Ralf Reichwald (Technische Universität München, Germany)

Maya Kaner (Ort Braude College, Israel), Reuven Karni (Shenkar College of Engineering and Design, Israel)

Chao Ma (Harbin Institute of Technology, China), Zhongjie Wang (Harbin Institute of Technology, China), Xiaofei Xu (Harbin Institute of Technology, China)

Nikolaos Marianos (University of the Aegean, Greece), Maria Lambrou (University of the Aegean, Greece)

Yen-Hao Hsieh (National Chengchi University, Taiwan), Soe-Tsyr Yuan (National Chengchi University, Taiwan)

Martin Böttcher (University of Leipzig, Germany), Klaus-Peter Fähnrich (University of Leipzig, Germany)

Thomas Burger (Fraunhofer Institute for Industrial Engineering, Germany), Kwang-Jae Kim (Pohang University of Science and Technology (POSTECH), South Korea), Thomas Meiren (Fraunhofer Institute for Industrial Engineering, Germany)

Pirjo Yli-Viitala (Lappeenranta University of Technology, Finland), Jari Kuusisto (Lappeenranta University of Technology, Finland), Kyrill Meyer (University of Leipzig, Germany)

Sven M. Tackenberg (Institute of Industrial Engineering and Ergonomics, RWTH Aachen, Germany), Thomas Gärtner (Institute of Industrial Engineering and Ergonomics, RWTH Aachen, Germany), Sönke Duckwitz (Institute of Industrial Engineering and Ergonomics, RWTH Aachen, Germany), Christopher Schlick (Institute of Industrial Engineering and Ergonomics, RWTH Aachen, Germany)

Satu Pekkarinen (Lappeenranta University of Technology, Finland), Helinä Melkas (Lappeenranta University of Technology, Finland)