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What is Workplace Violence

Bioethics of Cognitive Ergonomics and Digital Transition
Any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and even homicide. It can affect and involve employees, clients, customers and visitors.
Published in Chapter:
Role of Artificial Intelligence in Workplace Violence Prevention
Immacolata Carcarino (Bologna Business School, Italy)
Copyright: © 2024 |Pages: 20
DOI: 10.4018/979-8-3693-2667-1.ch010
Abstract
In the world, more than 743 million persons have experienced at least one form of violence or harassment at work. The key to reducing workplace violence incidents is prevention. Introducing, or improving, dedicated training activities can provide all employees with useful and life-saving tips and tools. In addition, awareness of diversity, equity, and inclusion should be promoted to create a solid culture of respect in the organization. Artificial intelligence can offer valid support in all the above-mentioned solutions, and this chapter highlights its role in this holistic approach to workplace violence prevention, with an initial introduction to the milestones of its development, starting from 1950. The role of artificial intelligence in the prevention of workplace violence events is to enhance the already available solutions from a physical security point of view, but also in terms of education and training.
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More Results
Bullying Among Healthcare Workers
Any physical or psychological threat, action or event carried out in the workplace with the aim of harming another individual in the working environment.
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Examination of Quality of Life in Workplace Environments
Verbal or physical threats against a person in a workplace.
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Violence Against Healthcare Workers
The act or threat of violence, ranging from verbal abuse to physical assaults directed toward persons at work or on duty.
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