Way of governing tourism characterized by the interrelation between public administrations, private agents and articulated civil society, in a context of interaction between different spatial and administrative scales. The concept of governance is based on the key idea of increasing the legitimacy and effectiveness of public management, by broadening and deepening citizen participation in decision-making, in order to achieve lasting economic, social and institutional development.
Published in Chapter:
Intelligent Tourist Destinations and Their Application to Public Policies: The Spanish Case
Luis Galindo Pérez-de-Azpillaga (Universidad de Sevilla, Spain), Alfonso Fernández-Tabales (Universidad de Sevilla, Spain), and Concepción Foronda-Robles (Universidad de Sevilla, Spain)
Copyright: © 2020
|Pages: 26
DOI: 10.4018/978-1-7998-1989-9.ch021
Abstract
The chapter is divided into two differentiated parts. The first includes a brief technical review of the concepts of Territorial Intelligence and Intelligent Tourist Destination, situating them in the context of the new tourist destination planning paradigms. This part ends with a first approach to the Spanish case and the progress of its public tourism policies towards these concepts. The second part goes deeper into the Intelligent Tourist Destination model applied in Spain, driven by the public administration, paying special attention to its official standardisation process, and the indicators adopted to that end. Finally, the chapter ends with some brief conclusions.