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What is Supporting Process

Handbook of Research on Complex Dynamic Process Management: Techniques for Adaptability in Turbulent Environments
is performed to maintain integrity of the product or service developed by “primary processes” as well as it ensures that products and processes comply with predefined provisions and plans. Supporting processes accompany the “primary processes”, which do not typically result in final products of the organization, but rather indirectly contributes to the value added. Documentation, configuration management, verification, training and audit process are all supporting processes.
Published in Chapter:
A Domain Specific Strategy for Complex Dynamic Processes
Semih Cetin (Cybersoft Information Technologies, Turkey ), N. Ilker Altintas (Cybersoft Information Technologies, Turkey ), and Ozgur Tufekci (Cybersoft Information Technologies, Turkey)
DOI: 10.4018/978-1-60566-669-3.ch018
Abstract
This chapter identifies the issues that might create orthogonal complexities for process dynamism, and decouples the components implementing them in a “domain specific” way. Authors believe that traditional process management techniques for modeling and executing the processes still fall short to improve the dynamism of an enterprise. Some of the reasons are: using too “generic” techniques and tools for process management that are not scalable enough for typical business cases, having lack of architectural coverage to manage the tradeoffs between dynamism and other business quality issues, insufficient support for integrating legacy business processes, and unbalanced guidance between “primary” and “supportive” processes. In order to improve the business agility particularly with dynamic processes, effective abstraction and composition techniques are needed for the systematic design of primary and supportive processes in an organization. Authors bring in the “Domain Specific Kit” abstraction as a way to improve the dynamism of complex processes.
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