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What is Smart Tourist Destination

Chapter 21
Handbook of Research on Smart Technology Applications in the Tourism Industry
A destination whose management involves a strong innovation component, based on the use of information and communication technologies (ICTs), as tools to obtain a competitive destination, the sustainable development of the territory, and the participation of the citizens involved.
Published in Chapter:
Intelligent Tourist Destinations and Their Application to Public Policies: The Spanish Case
Luis Galindo Pérez-de-Azpillaga (Universidad de Sevilla, Spain), Alfonso Fernández-Tabales (Universidad de Sevilla, Spain), and Concepción Foronda-Robles (Universidad de Sevilla, Spain)
Copyright: © 2020 |Pages: 26
DOI: 10.4018/978-1-7998-1989-9.ch021
Abstract
The chapter is divided into two differentiated parts. The first includes a brief technical review of the concepts of Territorial Intelligence and Intelligent Tourist Destination, situating them in the context of the new tourist destination planning paradigms. This part ends with a first approach to the Spanish case and the progress of its public tourism policies towards these concepts. The second part goes deeper into the Intelligent Tourist Destination model applied in Spain, driven by the public administration, paying special attention to its official standardisation process, and the indicators adopted to that end. Finally, the chapter ends with some brief conclusions.
Full Text Chapter Download: US $37.50 Add to Cart
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Chapter 4
Tourist Intelligence as the Basis for the Design of a Dashboard Indicator for a Digital, Intelligent, and Connected Hotel (DCIH) With a Smart Tourist Destination
Territory accessible to all, which makes use of innovation and technology, guarantees development sustainable tourism in its three aspects (economic, socio-cultural, and environmental) to improve the tourist experience and the citizen's quality of life and is governed by a Managing Entity (UNE 178501:2018, 2.21).
Published in Chapter: Tourist Intelligence as the Basis for the Design of a Dashboard Indicator for a Digital, Intelligent, and Connected Hotel (DCIH) With a Smart Tourist Destination; From: Measuring Consumer Behavior in Hospitality for Enhanced Decision Making
Full Text Chapter Download: US $37.50 Add to Cart
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