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What is Cognitive Maps

Handbook of Research on Strategic Alliances and Value Co-Creation in the Service Industry
A methodology based on expert knowledge ( Stach et al., 2005 ) aimed at graphically describing the behavior of a system ( Rodriguez-Repiso et al., 2007 ). This is used in numerous areas (such as electrical engineering, supervisory systems and medicine) ( Alizadeh, Ghazanfari, Jafari, & Hooshmand, 2008 ) to solve a variety of practical problems (such as transportation planning and technology management) ( Osei-Bryson, 2004 ) and in decision-making systems ( Sharif, Irani, & Weerakkoddy, 2010 ). For project planning, cognitive maps are used to identify critical paths ( Banerjee, 2009 ), help structure issues ( Eden, 2004 ), support risk analysis ( Ngai & Wat, 2005 ; Salmeron & Lopez, 2012 ), and model success factors ( Salmeron, 2009 ).
Published in Chapter:
QPLAN: A Tool for Enhancing Software Development Project Performance with Customer Involvement
Marco Antônio Amaral Féris (University of Wollongong, Australia)
DOI: 10.4018/978-1-5225-2084-9.ch013
Abstract
As business competition increases, there is pressure on software development projects to become more productive and efficient. Previous research has shown that quality planning is a key factor in enhancing project performance. Thus, this article reports on the successful development and implementation of a tool (QPLAN) that enhances software development project performance by evaluating the planning quality of any type of software project and introducing best planning practices (such as references from historical data) that suggest how to manage projects in an appropriate manner, including encompassing lessons learned and involving the customer in the development process. This is applied research aimed at solving a real problem; thus, Design Science Research was adopted as the research methodology and the design science research process (DSRP) model was selected to conduct it. This artifact was designed for the project management literature, and implemented and validated in 11 organizations in five countries.
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More Results
Knowledge for Communicating Knowledge
Cognitive maps are structured representations of decision depicted in graphical format (variations of cognitive maps are cause maps, influence diagrams, or belief nets). Basic cognitive maps include nodes connected by arcs, where the nodes represent constructs (or states) and the arcs represent relationships. Cognitive maps have been used to understand decision situations, to analyze complex cause-effect representations and to support communication.
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Composed Cognitive Maps: How Little Things Became Big in Crime Analysis
Also called cognitive mapping, are space sketches made from the imagination and memory of an informant. They are one of the most useful tools in subjective geography.
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