What is QMS as a Tool

The use of computers and sophisticated technologies are on the rise, and organizations are constantly looking for ways to invest in technologies to stay ahead of the competitive market. As such, cyber security and safety measures have been put in place by the organizations to protect them from attacks and to ensure that products and services are safe. However, managing cyber security and safety is becoming more challenging in today's business because people are both a cause of cyber security incidents as well as a key part of the protection from them. It is however that non-compliance with policies and directives are major security breaches. What is not well known, however, are the reasons behind the non-compliance behaviours. This chapter seeks to explore the reasons behind the non-compliance behaviours by use of compliance assessment model (CAM). The chapter reviews a case study in a health centre and systematically assesses the reasons behind the non-compliance behaviour by using the CAM model.