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What is Psychological (Individual) Resilience

Chapter 10
Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry
The capacity of a person to maintain his/her integrity and proper functioning in the face of adversity.
Published in Chapter:
Travellers' Resilience to Major Travel Risks of Today: Global Terrorism and Pandemic Disease – Opportunities and Challenges for Small Tourism Businesses
Vanda Veréb (University of Aveiro, Portugal) and António Azevedo (University of Minho, Portugal)
Copyright: © 2021 |Pages: 25
DOI: 10.4018/978-1-7998-7352-5.ch010
Abstract
It is argued that the current times can be labelled as the era of fear, as there is always something to be afraid of. Fear causes great damage to the tourism industry, as the prerequisite of global travels is (the sense of) safety. Resilience is a promising approach to address the harmful effect of fear in tourism. Travellers' resilience, while an essential component of overall tourism resilience, is scarcely studied. This chapter investigates what makes global travellers resilient in the face of current global adversities, terrorism risk, and COVID-19, the recent game-changers in tourism. By building on psychological resilience theory and synthesizing the latest risk-specific findings, general categories of travellers' resilience are outlined. The chapter concludes by profiling each travellers' category along with communication guidelines on how to encourage each segment in troubled times.
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