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What is Productivity Paradox

Handbook of Research on Overcoming Digital Divides: Constructing an Equitable and Competitive Information Society
The productivity paradox reflects the lack of irrefutable and clear evidence of the contribution of Information Technology to the increase of productivity in the last 30 years.
Published in Chapter:
Solving the Paradoxes of the Information Technology Revolution: Productivity and Inequality
Francesco D. Sandulli (Universidad Complutense de Madrid, Spain)
DOI: 10.4018/978-1-60566-699-0.ch023
Abstract
The research on the digital divide usually analyzes the differences between those who have access to information technology and those who have not. This approach typically considers information technology a homogeneous set of technologies. In this chapter, we will break this assumption establishing different subsets of information technologies according to their impact on the task productivity and the firm’s demand for high skilled labour. This new focus reveals that depending on the information technology used by the firm to perform a given task, the demand for high skilled and low skilled workers may vary and consequently their wages and income, producing in some cases a new and till now unobserved digital divide
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More Results
The Road to Data-Driven Public Health Emergency Response in the Overseas Territory of Puerto Rico
Better known as the Solow Paradox, as more investment is made in information technology, worker productivity may go down instead of up because of the miss-utilization of technological resources.
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IT Evaluation Practices in Electronic Customer Relationship Management (eCRM)
Despite large investments in IT over many years, there has been conflicting reports as to whether or not the IT benefits have actually occurred.
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The Adoption of IS/IT Evaluation Methodologies in Australian Public Sector Organizations
Despite large investments in IS/IT over many years, there have been conflicting reports as to whether or not IS/IT benefits have actually occurred.
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Strategic Alignment Between Business and Information Technology
The discussion about the lack of evidence about the return of investments on IT in the economy productivity indicators.
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