Is defined as: “the awareness of the psychological effects elicited by the interaction with a product, including the degree to which our senses are stimulated, the meanings and values we attach to the product, and the feelings and emotions that are elicited” (Schifferstein and Hekkert, 2008: p2)
Published in Chapter:
The Influence of Ageing on User Experience
Ana Cristina Medeiros (University of Cambridge, UK), Nathan Crilly (University of Cambridge, UK), and P. John Clarkson (University of Cambridge, UK)
Copyright: © 2011
|Pages: 17
DOI: 10.4018/978-1-61520-617-9.ch018
Abstract
The world population is ageing. At both the individual and collective levels, ageing causes several changes in people’s lives that influence their needs and the way in which they interact with products. This chapter aims first, to provide a literature review on different aspects of ageing in order to better understand how people will respond to products as they grow older. Second, it describes how the physical and cognitive decline of older users increases rather than decreases the need to focus on all aspects of their experience, including their physical, sensory, cognitive and affective responses. Having considered these issues, suggestions are made in order that designers might best focus their attention as they design for a population that is rapidly ageing, and where members of that population are encouraged to maintain full participation in society.