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What is Patient Centering

Handbook of Research on Innate Leadership Characteristics and Examinations of Successful First-Time Leaders
The empowerment of patients through the strengthening of relationships between patients and their providers with the goal to improve patient outcomes and quality of care. This contemporary model of communication may include outreach and community building, interactive, web-based learning, and baseline health assessments with a long-term perspective for providing health and wellness.
Published in Chapter:
Emergent First-Time Leadership in Patient Advocacy Organizations
Nancy J. Muller (College of Charleston, USA)
DOI: 10.4018/978-1-7998-7592-5.ch018
Abstract
Leadership in effecting change and transformation of the healthcare landscape on behalf of patients resides chiefly in patient advocacy organizations. The purpose of this chapter is to focus on leadership among not-for-profit patient advocacy organizations both in the U.S. and Europe by examining case studies of first-time leaders emerging in recent decades. Characteristics of these selected individuals are analyzed in the context of established leadership theories. Because of the necessity of securing funds to fulfill an organization's mission, transparency is of growing importance as an on-going and future challenge. Social entrepreneurism is introduced at the chapter's conclusion for its possible relevance to tomorrow's leaders emerging in patient advocacy organizations. Such thinking opens the door to future research to identify essential elements of success in the examination of first-time leadership in patient advocacy and to determine how it is best nurtured, mentored, and applauded.
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