What is Passive-Avoidant Leadership

Decision-making is a high-risk process for businesses' life cycle worldwide. Wrong decisions by business leaders may lead to business closure in critical situations for all firms, including small and medium-sized enterprises. Leaders invest in artificial intelligence to improve their decision-making capabilities and contribute to their businesses' sustainability. Grounded in Herbert Simon's decision-making theory, the purpose of this chapter's multiple case study was to explore why artificial intelligence may enhance business leaders' decision-making. Three business leaders from different organizations in the United States and UAE's real estate properties industry participated in this research. Data were collected through semi-structured interviews and from a review of previous literature. A key recommendation for firms is to invest in artificial intelligence. Artificial intelligence may allow business leaders to improve decision-making, reduce the potential risk of closure, extend business opportunities, and positively contribute to communities' stability and growth.