What is Operational Programs

It is widely accepted that every project aiming at specific outcomes is unique, since it is not a routine operation. In this context it is important to identify and study certain common characteristics of an effective project manager. The aim of this research is to examine the importance of the attributes of an effective project manager by analyzing how satisfied his/her collaborators are. The study focuses on the project management of EU Operational Programs in the public sector. Based on the literature, the effective project manager should be able to understand and influence the key parameters of any project (physical, technical, scientific, etc.), such as the duration, the financial resources, the human resources, the legislation, and the operation. To analyze the degree of satisfaction and the importance of project manager characteristics, the MUSA method has been applied, which is a multiple-criteria decision-analysis approach in the field of preference disaggregation.