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What is Negative Consequences

Disruptive Technology and Digital Transformation for Business and Government
Include budget and schedule overruns, poor quality systems, user’s dissatisfaction, and systems abandon. They induce negative impacts or losses supported by e-government project stakeholders.
Published in Chapter:
E-Government and Digital Transformation: A Conceptual Framework for Risk Factors Identification
Fatma Bouaziz (Faculty of Economics and Management, University of Sfax, Tunisia)
DOI: 10.4018/978-1-7998-8583-2.ch004
Abstract
This chapter aims to propose a conceptual framework for e-government risks identification through a literature review of papers specifically focusing on e-government risks. To achieve this objective, a content analysis of papers on e-government risks is made. This allows proposing a conceptual framework comprising a list of seven categories of risk factors, the negative consequences on the e-government project, and their impacts on its stakeholders. This conceptual framework can be useful for both researchers and practitioners. It offers a first step to enhance awareness of the various risk factors, their negative consequences on the project deployment, as well as their impacts on e-government stakeholders. Project managers can use it as a diagnostic tool of the risks of e-government projects, which will help better assessment and management of risks. For future research, it may be appropriate to investigate e-government risk factors using empirical research and draw conclusions about risk factors categories of e-government projects and their failure risk.
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