Teamworking involves a group of workers, generally between 4 and 20 persons, responsible for a rounded-off part of the production process, and entitled to take certain decisions autonomously.
Published in Chapter:
A Modern Socio-Technical View on ERP-Systems
Jos Benders (Tilburg University and Radboud University Nijmegen, The Netherlands), Ronald Batenburg (Utrecht University, The Netherlands), Paul Hoeken (Radboud University Nijmegen, The Netherlands), and Roel Schouteten (Radboud University Nijmegen, The Netherlands)
Copyright: © 2009
|Pages: 11
DOI: 10.4018/978-1-60566-264-0.ch029
Abstract
This chapter sketches an Organization Design perspective called “Modern Socio-technical Design”, and subsequently discusses the implementation of Enterprise Resource Planning Systems from this perspective. The authors argue that the praxis of ERP-system implementation is often at odds with socio-technical insights, leading to various problems that ERP-end users are confronted with. These tensions may not be inevitable, but simply result from taken-for-granted organization assumptions underlying ERP-implementation praxis. The socio-technical insights are intended to help practitioners reflect on ERP-implementation praxis, and discuss to what extent an ERP-system is appropriate and if so, where socio-technically inspired choices may be made within configuration processes.