Refers to the process in knowledge management and can be summarized as creation, acquisition, storage, sharing, and transfer (Bassie, 1997; Davenport, Jarvenpaa, & Beers, 1996; Davenport & Prusak, 1998; Dilnutt, 2000; Drucker, 1985; Mayo, 1998; Murray & Myers, 1997; Nonaka & Takeuchi, 1995; Sveiby, 1997).
Published in Chapter:
The Impact of Technological Frames on Knowledge Management Procedures
Chun-Tsung Chen (Kao Yuan University, Taiwan)
Copyright: © 2009
|Pages: 12
DOI: 10.4018/978-1-59904-845-1.ch054
Abstract
This article intended to explore technological frames held by organisational group members that implicitly served to shape their interpretations of events to give meaning and deliver actions in knowledge management procedures. The research used the existing technological frame (Orlikowski & Gash, 1994) concept to interpret the social aspect of the problems associated with the introduction and utilisation of information technology in conducting knowledge management systems. This research was carried out in the context of four different industries in Taiwan and four cases based on each industry were chosen.