ERP key user, business representative on project.
Published in Chapter:
A Method for Implementing ERP Software in a Brazilian Company Operating in Portugal
Tarcisio Ranhel Candido (Universidade Presbiteriana Mackenzie, Brazil), Octavio Ribeiro de Mendonca Neto (Universidade Presbiteriana Mackenzie, Brazil), and Ronaldo Gomes Dultra de Lima (Universidade Presbiteriana Mackenzie, Brazil)
Copyright: © 2023
|Pages: 20
DOI: 10.4018/978-1-6684-5666-8.ch024
Abstract
This is a case study of a Brazilian industry operating in Portugal. It is about presenting a method of how to implement ERP software in an SME (small and medium enterprise) company, its difficulties, successes, and suggestions for improvement. It is expected that an implementation of management technological tools will bring beneficial financial results in SME business progress. An implementation of technological tools for management brings homogenization and accelerates production of management information, which are essential for SMEs to have access a more competitive rate operations and reduce default risk. In the development of this work, a framework for ERP software implementation was used, associated to a research method called design science research (DSR), which allowed a deepening of issues related to design and project planning, execution, change, management of culture change, and perceived reflexes after ERP implementation.