Conflicts that arise at the individual and group levels in relation to the functioning of the organisation. These can be intrapersonal conflicts, where individuals' own needs and desires conflict, or interpersonal conflicts, where conflicts arise between the views, desires and needs of at least two or more individuals.
Published in Chapter:
Conflicts of Network Embeddedness in Healthcare Organizations
Márton Vilmányi (University of Szeged, Hungary), Hetesi Erzsébet (University of Szeged, Hungary), and Margit Tarjányi (University of Szeged, Hungary)
Copyright: © 2021
|Pages: 20
DOI: 10.4018/978-1-7998-7263-4.ch003
Abstract
This chapter examined the organizations of a university dealing with healthcare and clinical activities operating in an extremely complex network connection. In the framework of qualitative research, with the help of a series of interviews, the authors researched in which networks the university's healthcare organization and organizational units participate, and how participation in these networks influences the value creation implemented in each field. By what means can the organization handle the contradictions and conflicts that arise along the inter-organizational relations embedded in the networks. Interviews were conducted with institution leaders, business leaders, and care workers. Based on the research results, network complexity results in three types of conflicts in healthcare institutions: conflicts related to organizational management, conflicts arising in organizational processes, and personal conflicts.