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What is Dentem Practice Management Software

Chapter 11
Networked Business Models in the Circular Economy
A practice management software which allows dental practices to be more reliable and flexible by offering a neat and user-friendly page where dental practice can have a presence online and show the most important information. It also comes in the form of an application which provides some extremely helpful services to the dentists such as agenda management, patient and staff management, image uploading, etc.
Published in Chapter:
Influence of Practice Management Software on Dental Services: A Case Study Approach
Alba Demneri Kruja (Epoka University, Albania) and Kei Hysi (Epoka University, Albania)
Copyright: © 2020 |Pages: 27
DOI: 10.4018/978-1-5225-7850-5.ch011
Abstract
In the 21st century, the main focus of technological advances is on data. Practice management software (PMS) is having its highest demand in the international market as a tool helping dental services operate in a better way. The main focus of this research is on analyzing the role of the implementation of PMS in dental clinics in Tirana, capital city of Albania. Qualitative and quantitative data through semi-structured interviews and surveys was collected to analyze the case. Low purchasing power, lack of knowledge, and informality in Albania are some of the limitations that restrain dentists implement new technologies. The results show that PMS implementation adds value to dental clinics through more effective and efficient services and improved customer relationship management.
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