What is IAC

Communication is essential in companies; however, many methodologies are imprecise and have low effectiveness. Coaching, as a communication system based on soft skills, offers resources and methodological tools to organizations, both their leaders and workers, to achieve better results in what they do. The objective of this chapter is to determine what coaching consists of, how this tool works, and to show some essential knowledge that may be of great interest to reinforce aspects of organizational leadership in team management. The chapter is complemented with highly effective and easy-to-practice resources, so the reader will have easy tools to implement in their business environment.