It describes the measurement and assessment of the efficacy and efficiency of the Human Resources function within a company. It entails evaluating the degree to which Human Resources initiatives and tactics support the overarching organizational goals and objectives. Employee satisfaction, retention rates, the success of recruitment, the results of training and development, and the effectiveness of Human Resources operations are common criteria used to assess the performance of Human Resources. To improve organizational performance, employee engagement, and overall success, Human Resources practices are to be optimized.
Published in Chapter:
The Influence of Human Resources in the Motivation and Performance of Employees: Performance Evaluation/Appraisal
Inês Maximino (ISAG-European Business School, Portugal & Research Center in Business Sciences and Tourism (CICET-FCVC), Portugal),
Ana Pinto Borges (ISAG-European Business School, Portugal & Research Center in Business Sciences and Tourism (CICET-FCVC), Portugal & Research Centre in Organizations, Markets and Industrial Management (COMEGI), Portugal),
Bruno Miguel Vieira (ISAG-European Business School, Portugal & Research Center in Business Sciences and Tourism (CICET-FCVC), Portugal),
Elvira Vieira (ISAG-European Business School, Portugal & Research Center in Business Sciences and Tourism (CICET-FCVC), Portugal & Polytechnic Institute of Viana do Castelo (IPVC), Portugal & Applied Management Research Unit (UNIAG), Portugal), and
Henrique Pires (ISAG-European Business School, Portugal & Research Center in Business Sciences and Tourism (CICET-FCVC), Portugal)
Copyright: © 2023
|Pages: 27
DOI: 10.4018/978-1-6684-6602-5.ch003
Abstract
This chapter seeks to define and analyse performance evaluation, which are the methods used by organizations to evaluate the performance of employees and their limitations. Based on a qualitative methodological approach, the interview survey was used as a research tool. The results presented demonstrate that motivation and performance are very present in the organizations addressed, although the stipulated evaluation methods differ from organization to organization, as well as the implications and limitations that may arise from performance evaluation.