non-invasive neuroimaging technique using MRI to assess changes in blood flow and oxygenation associated with neural activity. fMRI enables the mapping of brain regions involved in specific cognitive tasks or sensory stimuli by detecting alterations in the magnetic properties of hemoglobin. Commonly employed in cognitive neuroscience and clinical research, fMRI provides valuable insights into the brain function, connectivity, and neural basis of various mental processes.
Published in Chapter:
Neuromarketing: Decoding the Role of Emotions and Senses and Consumer Behavior
Rodolfo Cordeiro (Coimbra Business School, Polytechnic Institute of Coimbra, Coimbra, Portugal),
Ana Reis (Coimbra Business School, Polytechnic Institute of Coimbra, Coimbra, Portugal),
Bruno Morgado Ferreira (Polytechnic Institute of Viseu, Portugal), and
Lara Mendes Bacalhau (CEOS.PP Coimbra, ISCAP, Polytechnic of Porto, Portugal & Coimbra Business School, Polytechnic Institute of Coimbra, Coimbra, Portugal)
Copyright: © 2024
|Pages: 18
DOI: 10.4018/979-8-3693-1858-4.ch005
Abstract
Neuromarketing, a controversial field that integrates neuroscience and marketing principles, explores the mechanisms that influence consumer behavior. This systematic review examines the role of emotions and senses in consumer decision-making by drawing insights from 16 empirical studies that employ neuromarketing techniques. The focus is on emotions and senses as pivotal influencers in consumer decision-making. The amalgamation of these findings underscores the profound impact of emotions on shaping consumer perceptions, brand preferences, and purchasing decisions. Moreover, sensory stimuli encompassing sight, smell, taste, touch, and hearing have emerged as instrumental factors in steering consumer behavior. These stimuli evoke emotions and trigger memories, leaving behind enduring impressions. The review underscores that marketers gain invaluable insights into the subtleties of these unconscious influences by leveraging neuromarketing techniques. With this knowledge, marketers can develop more effective marketing strategies to drive sales and foster stronger customer relationships.