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What is First Wave Digital Divide Research

Handbook of Research on Virtual Workplaces and the New Nature of Business Practices
The first wave of digital divide research began in 1995 with the publication of the NTIA’s report on information “have-nots” in rural America (U.S. Department of Commerce, National Telecommunications and Information Administration, 1995 AU39: The in-text citation "U.S. Department of Commerce, National Telecommunications and Information Administration, 1995" is not in the reference list. Please correct the citation, add the reference to the list, or delete the citation. ). First wave research focused on access to digital technology and argued that such access promised to empower users economically and politically.
Published in Chapter:
Digital Divide Redux: Why the Greatest Gap is Ideological
Michelle Rodino-Colocino (The Pennsylvania State University, USA)
DOI: 10.4018/978-1-59904-893-2.ch006
Abstract
Although the debate on the digital divide has evolved from an analysis of access to skill, scholars have largely neglected the significance of inequalities in the high-tech labor force. Overlooking such discrepancies undercuts the practical application of such analyses; if the most technically skilled workers face eroding job security and dwindling wages, digital divide research is missing a key source of disparity among today’s workers. This chapter examines the latest developments in digital divide research and the high-tech labor market. The concluding section of this chapter discusses what steps workers are taking to close the digital labor force divide and how scholars and managers can meaningfully intervene. By leveraging their unique position as workers who manage other workers, managers can play an important role in creating more equitable working conditions for high-tech labor.
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