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What is Ethical Technology Practices

Chapter 10
Revolutionizing the Service Industry With OpenAI Models
Comprehensive approaches to integrating ethical considerations throughout the lifecycle of AI technology development and implementation in service delivery, promoting trust and credibility by prioritizing ethical behavior in all aspects of technology usage.
Published in Chapter:
Building Trust and Credibility: Ethical Use of AI in the Service Industry
Mahmut Demir (Isparta University of Applied Sciences, Turkey)
Copyright: © 2024 |Pages: 25
DOI: 10.4018/979-8-3693-1239-1.ch010
Abstract
This chapter aims to elucidate the ethical imperatives in deploying AI technologies within the service sector. By examining a spectrum of ethical dimensions, ranging from transparency and fairness to privacy and accountability, this study provides a comprehensive framework for fostering trust and credibility in AI-driven service offerings. This chapter offers actionable guidance to stakeholders seeking to navigate the ethical complexities of AI integration. Furthermore, it aims to contribute to the ongoing discourse surrounding the development of ethical AI guidelines and policies tailored to the unique challenges and opportunities within the service industry. The progression of this chapter is structured around a holistic exploration of ethical considerations pertinent to AI deployment in the service industry.
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