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What is E-Government Development Index

Handbook of Research on Global Challenges for Improving Public Services and Government Operations
A composite indicator measuring the development of national e-government capacities.
Published in Chapter:
Citizen Participation in Public Administration: Case of Czech Republic
Veronika Linhartova (University of Pardubice, Czech Republic)
DOI: 10.4018/978-1-7998-4978-0.ch005
Abstract
The aim of the chapter is to evaluate the citizens involvement in contemporary public administration, especially in the Czech Republic. New concepts of governance and management of public sector organizations enable providing new or improved public goods and services that better meet consumer´s needs. These concepts also represent reformed or new approaches to governance with increased citizen participation. Public administration responds to dynamic changes in information and communication technologies and their maturity and uses them in the framework of e-government. Thanks to the implementation of e-government, citizens have become more knowledgeable, able to participate in decision-making processes, thus automatically becoming co-producers of public goods or services. This approach to public good and service delivery describes modern public sector management theories as co-creation. Although co-creation is an entirely new concept in some countries, various forms of public participation are becoming increasingly important worldwide and can be expected to continue in the future.
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Digital Transformation in Public Services: A Review of Turkey During the COVID-19 Pandemic
The index which is developed by the United Nations to measure member countries’ e-Government performance.
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