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What is E-consultation/E-participation

Chapter 14
Handbook of Research on E-Government Readiness for Information and Service Exchange: Utilizing Progressive Information Communication Technologies
are terms used to distinguish two forms of e-democracy. E-consultation involves government-to-citizen and citizen-to-government dialogues. With e-consultation, there exists two-way communications to support information provision and feedback. E-participation involves multi-party communications. With e-participation, there exists multi-directional communications, such as online discussion boards (online forums)
Published in Chapter:
E-Democracy
Jo-An Christiansen (Athabasca University, Canada)
Copyright: © 2010 |Pages: 24
DOI: 10.4018/978-1-60566-671-6.ch014
Abstract
This chapter presents a review and analysis of e-democracy conceptual models, terminology, methodologies, case studies, outcomes, future issues, and research opportunities. A critical assessment of credible research studies is provided to support a determination as to why and how information and communication technologies (ICT) can be utilized to expand the role of citizens in providing input to government representatives. The approach envisioned involves deliberation by citizens on issues of concern with subsequent dialogue between citizens, the government, and elected officials. The chapter addresses e-democracy in the context of governments seeking to utilize ICT to support a means of communication with citizens.
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