What is Direct care services

Improving quality of care is one of the priorities of policymakers in the U.S. While the spending on quality of care in the U.S. is the highest among all the developed nations, the desired health outcomes achieved have been below many of them. The largest portion of personal health care spending in 2019 went toward hospital care (37.2%), which was followed by physician and clinical services (24.1%). In this chapter, the authors focus on these direct care services, specifically explaining how hospitals and clinics can improve health and financial outcomes using data analytics. Specifically, building on CRISP-DM, a data mining process model, the authors explain the healthcare data analytics processes for hospitals and clinics to improve quality and financial performance.